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Holiday Inn Express Hotel & Suites Freeport, an IHG Hotel

2 1/2 star hotel
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Freeport receives positive feedback from families. Guests consistently praise the friendly and helpful staff, and the hotel's location is also frequently highlighted. Many families appreciate the heated pool, which is a clear favourite with children. While some reviews mention minor issues such as cleanliness or noise, the overall experience appears positive for most families.

Guest highlights

The heated swimming pool was a hit with the kids.
The friendly and helpful staff
Great breakfast

About the hotel

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express Hotel & Suites Freeport, an IHG Hotel is located in Freeport. Harrington House and Freeport Historical Society are local landmarks, and travelers looking to shop may want to visit LL Bean Flagship Store and Maine Street.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Portland International Jetport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Freeport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

41%

4 star reviews

41%

3 star reviews

6%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Freeport, an IHG Hotel

Showing 1 - 10 of 17 reviews

Latest reviews (17)

M

Mark

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

4 out of 5 stars

Very nice staff, kids were over the moon with the heated pool, a bit dated location but overall a good stay.
R

Rebecca

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Great location and great family friendly hotel. Great breakfast.
B

Brooke

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

3 out of 5 stars

We like the location of the property! Staff was friendly. When we got checked in and into the room I noticed the room was dusty and had some dead moths in the window sill, which is not totally uncommon for summer in Maine but made me nervous that the rest of the room may have not been properly cleaned. The pool was also very murky and slimy feeling, we didn’t allow the kids to enjoy it like they wanted.
C

Colleen

19 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

This property was very clean. The staff were very friendly. The kids loved the pool! Would definitely go back.
y

yasser

27 Dec 2023 - 2 Jan 2024
reviewed on orbitz

5 out of 5 stars

The hotel was very clean, the stuff were very nice and helpful with a great positive attitude during my seven days of stay. It is a family oriented place . I will suggest this hotel to anyone who want to be away from the city crowd.
J

Joël

23 Aug 2023 - 25 Aug 2023
reviewed on hcom

5 out of 5 stars

Travelling with the whole family. Enjoyed the stay at this location. First time in Freeport. My GPS couldn’t properly locate it, no fault of their own. The sign on the road was hidden by the trees leaves, and this didn’t help at night under the rain. The staff members I interacted with deserve 10/10 for the friendliness and professionalism
M

Miranda

3 Aug 2023 - 11 Aug 2023
reviewed on orbitz

4 out of 5 stars

Staff was very friendly and helpful. Breakfast was fine for our family. Facilities were pretty good.
J

Julie

17 Mar 2023 - 20 Mar 2023
reviewed on hcom

5 out of 5 stars

We were their in business but also to see family. The location is good the Staff was AMAZING! Especially the gentleman that seemed in charge of everything except the front desk. He did breakfast, helped us with our TV, when we had family over to swim, they let us use the breakfast area you order in food. They went above and beyond! They breakfast had hot items every morning.
L

Luis

17 Feb 2023 - 20 Feb 2023
reviewed on orbitz

4 out of 5 stars

It was a good overall stay. No complains. The comments about the rooms that look to the street and the sound are true, for me and my family it was not an issue but if you are a light sleeper it can definitely affect you.. but overall it was a good stay, I would recommend it.
R

Rod A.

16 Sept 2022 - 17 Sept 2022
reviewed on hcom

4 out of 5 stars

I know that staffing everywhere is an issue, however, the room we were rented for nearly $300/night had an Smokey odor and the bathroom ceiling had visible mold growing over the tub/shower. These are the only two issues that we had on our stay. Our kids loved the pool and we had a great family staycation in Freeport.
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