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Casco Bay Hotel, Maine Mall / PWM Portland Airport

2 1/2 star hotel
Kids stay free
8.4/10 Very Good
(2310 verified Hotels.com guest reviews)
See verified family reviews (20)

About the hotel

A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk and an arcade/game room. Housekeeping is available on request.

Nearby attractions

Located in South Portland, Casco Bay Hotel, Maine Mall / PWM Portland Airport is in an area with great airport proximity and shopping. Tate House Museum and Neal S. Dow House are local landmarks, and the area's natural beauty can be seen at Deering Oaks Park and Eastern Promenade. Looking to enjoy an event or a game while in town? See what's happening at Scarborough Downs or Beech Ridge Motor Speedway.

Popular amenities

Family friendly

Arcade/game room
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Braille signage
Doorbell and phone notification
Grab bar in bathtub
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Arcade/game room
Fitness center

Conveniences

Elevator

More

Renovated entire property - september 2022
Smoke-free property

Nearest Airport

Airplane
Portland International Jetport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Casco Bay Hotel, Maine Mall / PWM Portland Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

20 reviews

Review data

5 star reviews

35%

4 star reviews

25%

3 star reviews

20%

2 star reviews

15%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Casco Bay Hotel, Maine Mall / PWM Portland Airport

Showing 1 - 10 of 20 reviews

Latest reviews (20)

K

Kimberly

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

In addition to this being a great location for our visit to Cape Elizabeth, and Fort Williams, the hotel was VERY pet friendly. The staff immediately welcomed our 2 dogs along with our family members when we arrived. Families with pets really understand how important that is when traveling. Bed was comfortable, rooms were clean, breakfast was good, staff was on top of everything. Great find !
S

Scott

3 Jul 2024 - 6 Jul 2024
reviewed on orbitz

5 out of 5 stars

Very budget friendly compared to downtown Portland. No frills amenities, but the room was clean. Easy drive into Portland or to the surrounding state parks. Great for families on a budget or traveling with pets.
D

Danielle

8 Jun 2024 - 9 Jun 2024
reviewed on orbitz

2 out of 5 stars

The staff is incredibly rude. The paint was peeling from the walls. The AC was clearly repurposed and didn’t work, was sweating all night. Got down to breakfast at 845 (they close at 930) completely out of coffee, out of waffle batter, bagels were rock hard, tables were dirty. The front desk said there was nothing they could do. Only one highchair and multiple children around with nowhere to sit. Could hear conversations next door and people walking upstairs. Poorly made, poorly ran.
C

Cathleen

3 Jun 2024 - 4 Jun 2024
reviewed on hcom

4 out of 5 stars

10/10 for value. For this price point, this is a great place. Very nice, open lobby. Rooms are pretty spacious, clean and updated. Hotel staff very nice and helpful. Keep in mind, it's not the Ritz, but if you're looking for a place to get a good nights sleep during your travels, can't beat this one at this price point. Hotel was full of travelers like us, families and older couples. No loud partying or pot smells like other places at this budget level. A couple of points - the bathroom was kind of sparse (two towels only, no hooks to hang anything, and no shelves in the shower to put your toiletries), and the breakfast was very limited. But again, at this price point, I would gladly stay again.
A

Abigail

3 May 2024 - 5 May 2024
reviewed on expedia

3 out of 5 stars

The continental breakfast was lovely. The staff was kind and friendly. The room was pretty clean but the floor was dirty. The room was big enough for us to put a pack n play for our baby. Unfortunately, the beds were super uncomfortable. But overall, our stay was lovely.
N

Norbert

1 Dec 2023 - 4 Dec 2023
reviewed on travelocity

5 out of 5 stars

Excellent accomdations. Friendly staff very clean positive attitude excellent location will refer to family&friends
L

Liliane

29 Sept 2023 - 30 Sept 2023
reviewed on travelocity

4 out of 5 stars

Very nice hotel, clean and minimalist. Love the flora without the carpet. Not sure if for people with young children, the rooms are tight somewhat and no tub. You can also hear the noise from the hall easily. Other than that, nice hotel.
A

Amy

4 Sept 2023 - 5 Sept 2023
reviewed on travelocity

4 out of 5 stars

Pleasantly surprised at the modern and clean the hotel was. The price was reasonable the kids loved how fresh it smelled!
A

Amanda

26 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

This hotel is super charming. The beds are thick and comfy, the breakfast is real and warm, and there is some really homey decor in the lobby. We have a son at the university in Gorham, and this will be our go to hotel for family visits from now on.
T

Tyler

4 Jun 2023 - 5 Jun 2023
reviewed on travelocity

5 out of 5 stars

This property is great. Hotel staff very friendly. Clean hotel. Smells fresh and well kept. Breakfast a plus for family traveling.
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