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Best Western Premier Airport/Expo Center Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(714 verified Hotels.com guest reviews)
See verified family reviews (10)

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available once per stay.

Nearby attractions

Near a train station, Best Western Premier Airport/Expo Center Hotel is in Shively, a neighborhood in Louisville with good airport proximity. Kentucky Derby Museum and Speed Art Museum are cultural highlights, and some of the area's landmarks include Conrad Caldwell House and Union Station. Expo Five and Kentucky Kingdom are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free full breakfast available 6:00 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Renovated entire property - april 2019
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Louisville International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Premier Airport/Expo Center Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

10 reviews

Review data

5 star reviews

30%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Best Western Premier Airport/Expo Center Hotel

Latest reviews (10)

J

Jamie

25 May 2024 - 26 May 2024
reviewed on hcom

2 out of 5 stars

The smoke Detector was pulled by kids under no supervision of adults! Also you need to be informed before you stay about adding on incidental fees last moment! Thank goodness I had an extra credit card for that!! This property is somewhat expensive and the beds and bathroom is not up to par! Renovation are needed!
J

Jade

31 Dec 2023 - 2 Jan 2024
reviewed on expedia

1 out of 5 stars

The property was very noisy, kids screaming consistently, people banging their luggage in the hallway, screaming adults. I checked out a day early due to not being able to sleep. I was met with the staff arguing with me on checking out. I wanted to be checked out at 11:15 which was the time I was leaving and not at 3am. The staff was just rude. Would not recommend as a place you want to stay for business trip or getting away from your home as rest time.
T

Tracey

7 Apr 2023 - 8 Apr 2023
reviewed on hcom

4 out of 5 stars

Surprise with checking, but I was informed by front desk ($250.00 incidental charge). Room was clean & comfortable resting. It was a get away from children/grandchildren.The staff was very polite & friendly. Explained incidental will refund after checkout. I have stayed here prior year. Nice stay
S

Steven

17 Mar 2023 - 18 Mar 2023
reviewed on expedia

4 out of 5 stars

The property was clean and the staff was friendly. The pool area is very loud people tend to not really watch their children and there is very limited seating. Overall it isn’t a bad property.
T

Thomas

27 Jan 2023 - 29 Jan 2023
reviewed on orbitz

5 out of 5 stars

Close to family
T

Tracey

7 Oct 2022 - 8 Oct 2022
reviewed on hcom

5 out of 5 stars

Awesome, excape from any kids
a

angela

1 Jun 2022 - 2 Jun 2022
reviewed on orbitz

5 out of 5 stars

Great Place. They're like staying with family. When my Mom was very sick, they even listen to my stories. It helped me a lot.
A

Audrey

27 May 2022 - 29 May 2022
reviewed on orbitz

3 out of 5 stars

There were parties going on and a wedding of some sort also . We had booked a room with 2 queen beds & got stuck with 2 full size in a tiny room . We had to push the beds together so that our kids didn’t fall off during the night . There was a blood stain on our sheets that we had to take off . The “ guy manger “ on duty was on the phone for over 30 mins with us trying to check out . Did even say anything nor look up to acknowledge I was there . With having stayed at so many hotels this just wasn’t the best . There was also tons of garbage out in the parking lot & cigarette butts everywhere.
A

4 Feb 2024 - 5 Feb 2024
reviewed on hcom

3 out of 5 stars

We checked in around 4p & noticed the room was cold so we cranked the heat up. We returned around 10:00 after visiting family and the room was freezing cold and the heater was on 80 but blowing cold air. We asked to be moved & was but the fire alarm cover was off in the new room & there was no battery. We was told because it kept beeping they took the battery out.
A

17 Dec 2022 - 18 Dec 2022
reviewed on hcom

2 out of 5 stars

We are very disappointed in our stay over the weekend. 1st we were charged a $250 deposit instead of the $100 I had originally been told by hotels.com. 2nd after 30 minutes in the pool my child broke out in hives and I had to take her to get meds. 3. At 330am someone was trying to get into our room and woke both of us and we could not get back to sleep. I am very dissatisfied with this hotel.
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