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Residence Inn by Marriott Louisville East/Oxmoor

3 star hotel
9.6/10 Exceptional
(275 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Residence Inn by Marriott Louisville East/Oxmoor receives positive feedback for its excellent breakfast and friendly staff, who are praised for their helpfulness and kindness, especially towards families. The heated pool is a highlight for many families, although please note that there have been reports of it being closed unexpectedly. While the hotel is generally considered clean and comfortable, some guests have noted issues with room cleanliness and maintenance, particularly on the second floor. The location next to a shopping mall offers convenient access to restaurants and shops.

Guest highlights

The heated swimming pool
The excellent breakfast
The helpful and friendly staff

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.

Nearby attractions

Located in Louisville, Residence Inn by Marriott Louisville East/Oxmoor is connected to a shopping center. Historic Frankfort Avenue and Locust Grove Historic Home are local landmarks, and the area's natural beauty can be seen at E.P. Tom Sawyer State Park and Cherokee Park. IceLand Sports Complex and Louisville Zoo are also worth visiting.

Popular amenities

Family friendly

Babysitting (surcharge)
Cribs/infant beds (surcharge)
Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
Free buffet breakfast available daily
Free reception (select days)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
Louisville International Airport
13 km from this hotel
Blue Grass Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Louisville East/Oxmoor
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

25%

3 star reviews

25%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Louisville East/Oxmoor

Latest reviews (8)

b

brittany

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

The heated pool was great for my family
G

G. E.

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

4 out of 5 stars

This is a really nice place, my family really liked it, the breakfast is really really good but the second floor hallways are in need of repair or cleaning, the walls are stained, the second floor just don’t represent the rest of the hotel image.
J

Jamie

27 Mar 2023 - 28 Mar 2023
reviewed on hcom

3 out of 5 stars

Fine hotel. Fairly new. Location is excellent for an overnight. Right next to mall with plenty of shops and a few restaurant options. I marked it as “ok” as one of the beds (TBF it was a pull down sofa) was awful. One thin pillow too. Other reason was the pool was unexpectedly closed. As a family stopping for an overnight spot during a road trip, a pool is kinda essential. And, the hotel became very over priced without one. No way I’d pay that amount for no pool.
A

Andrea

25 Feb 2023 - 26 Feb 2023
reviewed on expedia

3 out of 5 stars

Room was not clean ( food crumbs) tattered sheets. My family was charged multiple times.
F

Fang

12 Jan 2023 - 13 Jan 2023
reviewed on orbitz

5 out of 5 stars

Great and comfy place Strongly recommend to family or for business trip!
W

Whitney

23 Nov 2022 - 26 Nov 2022
reviewed on orbitz

5 out of 5 stars

WONDERFUL staff at front desk & helping with meals. Was one of the best hotel stays we’ve had, especially with kids. Victor in the kitchen area always greeted us with a smile & was so kind! My kids got sick while we were there & the property was very helpful.
J

Jason

12 Nov 2022 - 13 Nov 2022
reviewed on orbitz

2 out of 5 stars

We booked a two bed room with pull out bed for a family of 5. They over booked and gave us a room with one bed and couch.
T

Timothy

21 Oct 2022 - 23 Oct 2022
reviewed on orbitz

4 out of 5 stars

Place was clean and staff was friendly. Only issue we had was the bunch of kids running around and making a lot of noise but that’s a fault of the hotel
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