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Holiday Inn Express And Suites Ottawa, an IHG Hotel

2 1/2 star hotel
9.2/10 Wonderful
(363 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Express And Suites Ottawa is a great option for families visiting the area. Families consistently praise the spacious and clean rooms, comfortable beds, and the wonderful, friendly staff who go above and beyond. The complimentary cookies in the lobby are a particular hit with children. Guests also highlight the amazing breakfast, with one reviewer specifically mentioning delicious cookies and the all-day availability of coffee, tea, and hot cocoa.

Guest highlights

Spacious and clean rooms with comfortable beds
Wonderful and friendly staff who provide excellent service
Amazing breakfast with fresh cookies and all-day coffee, tea, and hot cocoa
Complimentary cookies in the lobby

About the hotel

An indoor pool, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include free newspapers.

Nearby attractions

Holiday Inn Express And Suites Ottawa, an IHG Hotel is located in Ottawa. Local points of interest include Ransom Memorial Gift Shop, Old Depot Museum, and Forest Park.

Popular amenities

Family friendly

Indoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Indoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Kansas City International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express And Suites Ottawa, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express And Suites Ottawa, an IHG Hotel

Latest reviews (7)

M

Mary

16 Jul 2024 - 17 Jul 2024
reviewed on hcom

5 out of 5 stars

We stayed here for the adoption of our baby girl. Everything was amazing. Staff was awesome!!!
J

Jeremy

6 Oct 2023 - 10 Oct 2023
reviewed on hcom

5 out of 5 stars

This hotel is AMAZING!!! I loved staying here. The hotel was updated and everything in the room was clean. The sheets and towels were white. The bathroom was white. Everything was comfortable and I did not want to get out of bed. Breakfast was WONDERFUL!!! Kim who worked in the kitchen was AMAZING. She was so nice and even gave me and the kids fresh warm cookies out of the oven. Oh yes, you get cookies every day!!! Coffee, Tea, and Hot Cocoa all day is also served. There is tons of seating room to work and eat downstairs. We had a great time staying here.
E

Edith

14 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

I stay here everytime I visit family Ottawa. easy check in beds are comfy rooms are very nice to compaints, except maybe a little too exspensive for ottawa
M

Murray

18 Feb 2023 - 20 Feb 2023
reviewed on travelocity

4 out of 5 stars

Good location. Convenient access to restaurants. Staff were great! Only concerns that you can't fix now. Walls are thin, could hear people using restroom in the room next to us; heard kids two doors down and the noise from the interstate was a concern the first night, Not the second. All things that were noticeable yet all were tolerable. Again, staff were great!
A

Andrew

24 Sept 2022 - 25 Sept 2022
reviewed on travelocity

5 out of 5 stars

We came to this area for a wedding. And had a check in slightly early. They made accommodations so we can get ready for an early day wedding. Absolutely wonderful moment. When we come back to visit family again . We will not stay anywhere else. Very clean room, wonderful staff.
D

Darci

19 Sept 2022 - 20 Sept 2022
reviewed on travelocity

5 out of 5 stars

The service on check in was awesome! The ladies at the desk were so friendly. The room was huge and so clean and comfortable. The amenities were great! This was such an awesome property. I will stay here every year when i come to see my Son and Grandkids.
A

25 Jun 2022 - 26 Jun 2022
reviewed on hcom

5 out of 5 stars

Great stay. The hotel is clean, well taken care of, lots of space in the rooms, and the free cookies in the lobby were a hit with the kids
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