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Hilton Garden Inn Hays

3 star hotel
Connecting rooms
9.4/10 Exceptional
(696 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hilton Garden Inn Hays is a great option for families, especially those on road trips. The hotel offers spacious rooms perfect for families with small children and is conveniently located off I-70. Guests consistently praise the clean and comfortable rooms, the easy check-in and check-out processes, and the onsite restaurant. While some noise issues from other guests have been reported, many find the rooms quiet overall. The hotel's pet-friendly atmosphere is also a plus for travellers with furry friends.

Guest highlights

The spacious rooms, perfect for families with small children.
Easy check-in and check-out processes.
The onsite restaurant, providing convenient meal options.
The comfortable beds ensuring a good night's sleep.

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Hays, Hilton Garden Inn Hays is connected to the convention center. Ellis County Historical Society Museum and Fort Hays State Historic Site are cultural highlights, while Walter P. Chrysler Boyhood Home is a local landmark.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 4.99 per night)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee weekdays 6:00 am–10:00 am: usd 4.5-8 for adults and usd 4.99-4.99 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Firepit
Outdoor furniture
Terrace

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Romance packages available
Smoke-free property
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Hays
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Hays

Latest reviews (9)

R

Robert and Rosemarie

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

Probably the best accommodation we've ever stayed in (our room was marvelous). The breakfast was excellent value! Only one comment was we could hear people walking overhead and kids outside in the corridor.... Otherwise absolutely stellar!
M

Micah

28 May 2024 - 29 May 2024
reviewed on expedia

5 out of 5 stars

Very clean with extras! Great property and will stay here again. Didn’t get a chance to utilize the bar or grill due to closing time but looked really nice! Don’t know about the breakfast because we didn’t purchase that (our kids just love McDonald’s breakfast and there is right by the hotel), but the rooms were nice and the beds were incredibly comfortable which is always a trick!! Most are either way too firm or else no support but these were soft with just enough support. We slept great!
S

Susahnn

17 May 2024 - 18 May 2024
reviewed on hcom

5 out of 5 stars

Family with a toddler on a road trip. Check in was easy and the room was comfortable and clean.
L

Louise A

13 May 2024 - 14 May 2024
reviewed on expedia

4 out of 5 stars

After many years of travelling and staying in numerous hotels, I WISH someone would educate hotel bathroom designers what is necessary for women to apply makeup - a magnifying mirror and lighting that lights up a woman's face so she can see in detail to apply make-up. Overhead lighting and lighting that comes out the side of the mirror are not appropriate!! I also would greatly appreciate soundproofing rooms - between rooms on one floor (bathroom sounds - showers and toilets, noise that penetrates between rooms) and between rooms on floors with rooms above and/or below another floor (especially for people who "stomp" when they walk or children running and jumping within a room).
M

Mary

24 Apr 2024 - 25 Apr 2024
reviewed on hcom

5 out of 5 stars

Checkin was easy, room was clean and comfortable, plus having restaurant onsite for meals. Love the pet friendly vibe with water bowls and treats for our fur babies
J

Julia

23 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

We always stay at this Hilton when visiting family in Kansas. They are pet friendly, they have a nice bar, and the restaurant is open for breakfast and dinner. Will always come back here. ❤️
R

Racheal

21 Oct 2023 - 22 Oct 2023
reviewed on expedia

3 out of 5 stars

I live in the town it’s located. And I booked it and called them to let them know it was a pool party for my daughter’s birthday. They heater on the pool was out and the water was freezing. The kids could only swim for about 10 mins and their lips were turning blue so they pulled it. They said the heater had been out for a couple of weeks. In my opinion, a professional establishment would have called and let me know so that I could make other arrangements for my daughters birthday. It was very disappointing. The staff did the best they could in the moment
J

Jayne

24 Mar 2023 - 25 Mar 2023
reviewed on hcom

5 out of 5 stars

Great hotel for an overnight stop on the way to Denver! Easy location just off of I-70. Check in was a breeze. Rooms were spacious, especially for a family with small kids. Beds were very comfortable, and overall rooms were quiet despite being near the highway. Breakfast buffet could improve but it was convenient. Checkout was also quick and easy. There’s a Walmart nearby for needed trip supplies. Would definitely stay here again next time!
A

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

This is a gem, a rare find in the middle of Kansas right off I-70. Modern facility, family and pet friendly. 11 hours driving from Indianapolis, perfect to stay the night before you hit the Colorado ski resorts or continue your journey to the west.
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