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Holiday Inn Express & Suites Indianapolis Northwest, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(874 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Indianapolis Northwest offers a convenient location for families, with updated rooms and comfortable beds. While some families have noted the pool water being too cold, the friendly staff, great breakfast and spacious rooms are consistently praised. Families may appreciate the proximity to restaurants, although some families have reported issues with room discounts and maintenance issues.

Guest highlights

The friendly and helpful staff
The spacious and clean rooms
The delicious breakfast with varied options
The convenient location near restaurants

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Holiday Inn Express & Suites Indianapolis Northwest, an IHG Hotel is located in Pike, a neighborhood in Indianapolis. President Benjamin Harrison Home and Murat Center are local landmarks, and some of the area's activities can be experienced at Eagle Creek Golf Club and Brickyard Crossing Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Indianapolis Motor Speedway or Lucas Oil Stadium. With water skiing, rafting, and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free breakfast available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Motorized watercraft

Outdoor

Picnic area

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Indianapolis International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Indianapolis Northwest, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

22%

2 star reviews

0%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Indianapolis Northwest, an IHG Hotel

Latest reviews (9)

C

C M

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

Was able to do an early check in. Convenient location to stay and meet family for an Indiana Fever game. Updated rooms. Comfortable beds/pillows. Only concern, was the smell of weed on our non smoking floor. Didn't wake up early enough for the free breakfast buffet. Clean entry.
A

Angel Desiderio

24 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

It is a good place where to stay however there were kids running all the hallways and no body of the hotel personnel did nothing
M

Michael

26 Jan 2024 - 28 Jan 2024
reviewed on expedia

4 out of 5 stars

The staff was extremely friendly and helpful, and the rooms were clean. The breakfast was great too! My only negative was the pool. We stayed 2 nights, and both nights the pool water was freezing cold! Like, body tingling cold! They tried to pump warm water in, but either didn’t keep it on long enough, or something went wrong with that too. Either way, the kids still played in the pool as long as they could, but we were all shivering at the end.
R

Robert

16 Jun 2023 - 17 Jun 2023
reviewed on hcom

5 out of 5 stars

The friendliness of everyone at the hotel and even the other guests was just wonderful. Other guests were involved with a ball tournament, so kids and they were well behaved and friendly. It made a wonderful trip for us. We went for a funeral and the stay there made it a better trip. We would stay at a Holiday Inn Express again and again.
L

Lu

1 Jan 2023 - 2 Jan 2023
reviewed on travelocity

5 out of 5 stars

The hot breakfast was nice and there are a few restaurants in the same area. My only negative comment-and it's very minor- is that the soap dispenser is bolted to the wall across the counter top above the bathroom sink was a little awkward to reach, especially for children.
B

Brittany

28 Dec 2022 - 30 Dec 2022
reviewed on hcom

4 out of 5 stars

Overall I was happy with our stay. Upon initial check-in the hotel's pool was closed for maintenance, which was upsetting to my kids, but the very next day the front desk clerk called my room directly and let us know the pool was open and ready for swimmers! We did ask for extra pillows and she even went searching for some. She really went above and beyond to help accommodate us! The room was spacious and quiet, clean and well kept. Breakfast was delicious as well. It was refreshing having different types of food options daily vs the same thing every morning at other hotels.
S

Sharon

19 Aug 2017 - 20 Aug 2017
reviewed on expedia

3 out of 5 stars

We stayed here because our child was moving to Butler for freshmen year. We had stayed at other hotels in the area for visits- all of which offered a discounted price for Butler. When we checked in here, they told us we needed to bring our daughter and her ID and then we would get the discount. Why would you have your child who lives on campus come to a hotel to prove this? This is inconsistent with our experience (3rd child through college all in different cities). So our room was twice the price it should have been and they wouldn't honor the discount. The room was fine but the carpets throughout the hallways were badly stained.
C

Cari

30 Jun 2017 - 2 Jul 2017
reviewed on hcom

3 out of 5 stars

The hotel was just ok. King rooms with pull out were small. Faucet wouldn't drain. Plug broken. Indoor pool too hot to sit inside to watch kids. At least there was a refrigerator area and close to LePeep and Starbucks.
A

1 Apr 2024 - 2 Apr 2024
reviewed on hcom

1 out of 5 stars

Booked the hotel for my children to go swimming. Once I arrived, I found out the pool was closed. I wish I was notified or it said if on the website so I could have booked somewhere else.
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