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Ciara
2 Oct 2024 - 4 Oct 2024
reviewed on hcom
5 out of 5 stars
I really loved this hotel and I will definitely return. I came from Ohio and was worried about if I made the right choice because it was important to me especially since I had my 2 daughters with us and was going to be bringing my son to the room to spend time with us since he had graduated from the Naval Boot Camp. The people were very nice and tentative and everything was so clean. Breakfast was good and they had some lemon water that was so refreshing to me. If anyone is having a family member graduating The Naval Boot Camp look into this hotel. It was good pricing too.
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Cathy
4 Sept 2024 - 7 Sept 2024
reviewed on hcom
5 out of 5 stars
This hotel is a gem. Check in was easy, our room was lovely and clean. There was always staff at the desk to greet you. The main area was well used by families visiting. But it was always clean.
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Velvette
4 Mar 2024 - 10 Mar 2024
reviewed on expedia
5 out of 5 stars
Nice place for family. Strategic place for work in differents areas.
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Luis R
5 Mar 2024 - 7 Mar 2024
reviewed on hcom
5 out of 5 stars
My family of 4 stayed at Wingate by Wyndham Gurnee. The trip was great and the hotel even more. Axiria at the front desk is super nice and gave us anything we needed including information of Gurnee. The other staff were great as well including the misunderstanding of not receiving housekeeping services. The staff right away provided us with new towels and toiletries. The last day the breakfast was given late bc of an emergency but they still cooked it and tasted great. The pool was clean, a little cold but awesome to use. We really enjoyed that at walking distance we were able to go to Gurnee Mills mall. Overall the stay was excellent and more than expected. A+
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Tiffany
13 May 2023 - 14 May 2023
reviewed on hcom
5 out of 5 stars
Front desk staff was very friendly and attentive. They had ideas, offered plates and stuff for pizza, they offered anything they could to help rather than just answering questions. This was an amazing 1st impression and i felt they actually cared for their guests rather than just having a job. Room was very clean and in working order. Spacious rooms. Pool area was smaller, but very well kept up, kids loved it. 2.5-4ft deep. Breakfast was good, waffles are pre-made and ready for toaster, breakfast attendant was very friendly as well and on top of keeping everything perfect. Very accommodating service. Everyone in hotel from staff to guests was super kind, very "home away from home" vibe. Fresh lemon water available and coffeemate pump creamer for coffee.
Across the street from the mall, which was perfect for our stay!!
Only noted drawbacks, but didnt effect stay, just fyi:
- no freezer portion in mini fridge
- no hot tub by pool area
- all amenities on 1st floor (ice, vending etc)
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Robert
26 Jan 2023 - 29 Jan 2023
reviewed on travelocity
5 out of 5 stars
The staff has consistently exceeded my expectations and is really fantastic. The breakfast is delicious and always well stocked. The location is great, especially because it's near our family but also because it's across the street from Gurnee Mills mall. It's probably the fifth or sixth time we've stayed at the property.
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Jeff
7 Jul 2022 - 9 Jul 2022
reviewed on hcom
5 out of 5 stars
Everything about our stay was excellent. We were greeted immediately as we entered the hotel and got checked in quickly by the very friendly front desk staff. Our room was clean, comfortable and very spacious and the breakfast each morning had plenty of tasty options to please everyone in our group. The hotel was very conveniently located in a safe area near tons of restaurants, shopping centers and family attractions like Six Flags and Great Wolf Lodge. Our family had a great trip and we now know where we will be staying when we return to the area.
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Angela
5 Jun 2022 - 6 Jun 2022
reviewed on hcom
4 out of 5 stars
The second floor hallway is pretty dark and dirty and smells bad. I almost turned around without goiygo my room. Reminds me of a month to month rental place where people stay too long and gross the place up. Not sure if they do long term stays here. Anyway when I got to the room it was ok. Nothing fancy but in good shape and clean. The shower had good pressure but the sink was terrible. Like a trickle. The bed was actually really comfortable. There were kids running up and down the hallway as their entertainment at 10pm for a good 20 minutes. Would not stay here again.
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Chivan
11 Apr 2022 - 13 Apr 2022
reviewed on travelocity
4 out of 5 stars
I wouldn’t say there was anything unique about the property but the staff was very welcoming and approachable. They accommodated my family’s request to have all of our rooms next to each other. There were no issues with the room. I have no complaints about this property.
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Jessica
2 Apr 2022 - 3 Apr 2022
reviewed on travelocity
4 out of 5 stars
My family stayed over the weekend and had a great experience. The staff was very friendly and thoughtful knowing we had kids put us in a room near the pool for easy access. The woman making the breakfast was so nice as well interacting with my kids. I’d say the only down part was the beds especially the pillows were not very comfortable but I would happily stay here again just based on the great customer service we had everything was clean the heated pool was actually warmer compared to others, so overall a great stay