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Hilton Garden Inn Chicago North Shore/Evanston

3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Chicago North Shore/Evanston offers a comfortable and family-friendly stay. Families appreciate the spacious rooms, often with pull-out couches or rollaway beds, making it easy to accommodate everyone. The hotel also boasts a pool, a favourite with children. Guests consistently praise the helpful and friendly staff. While some have noted minor issues, such as inconsistent room cleaning or occasionally weak Wi-Fi signals, the overall experience is generally positive.

Guest highlights

Spacious rooms with pull-out couches or rollaway beds
Helpful and friendly staff
Great pool for kids
Convenient location near restaurants and activities

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a spa tub are onsite.

Nearby attractions

Located in Evanston, Hilton Garden Inn Chicago North Shore/Evanston is in the city center and near the beach. Vic Theatre and Athenaeum Theatre are cultural highlights, and travelers looking to shop may want to visit Navy Pier and Michigan Avenue. Looking to enjoy an event or a game while in town? See what's happening at Wrigley Field or United Center. Looking to get your feet wet? Kayaking, water skiing and windsurfing adventures can be found near the property.

Popular amenities

Family friendly

Free area shuttle
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Cooked-to-order breakfast available for a fee 6:00 am–10:30 am on weekdays and 6:30 am–11:00 am on weekends: usd 14.95 for adults and usd 10.95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping
Spa tub

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Renovated entire property - february 2019
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
20 km from this hotel
Chicago Midway International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Chicago North Shore/Evanston
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

62%

4 star reviews

15%

3 star reviews

15%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Chicago North Shore/Evanston

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Martha

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

4 out of 5 stars

Visiting family in the area
L

Laura

23 Feb 2024 - 26 Feb 2024
reviewed on expedia

5 out of 5 stars

I booked a room here because my preferred hotel was full, and was pleasantly surprised at how great it was. The room was a double to accommodate my kid (an NU student, needing a break from cramped dorm space) and housekeeping was great about keeping the room clean and keeping him supplied with coffee pods. The downstairs desk staff were also very helpful and pleasant, helping me book a cab back to the airport and also helping with our room booking, which I extended for a few days for my son. Many thanks.
R

Rebecca

16 Feb 2024 - 17 Feb 2024
reviewed on hcom

5 out of 5 stars

Great experience. Offered a room with a pull out couch and a roll away bed. Room was huge and had two extra straight back chairs w the couch that pulled out. Everyone was so kind and my kids were happy w the pool
B

Barbara

7 Jan 2023 - 8 Jan 2023
reviewed on orbitz

5 out of 5 stars

Love the family atmosphere, including the welcoming staff.
j

julia

Invalid Date - 27 Dec 2022
reviewed on orbitz

5 out of 5 stars

Great stay! We stay here a lot when visiting family. Good gym, hot tub was finally working (it often was out of order). They brought the coffee back to the lobby in the morning which is much appreciated. Clean hotel, good water pressure, friendly staff, we got early check in and late check out.
C

Christopher

25 Jul 2022 - 28 Jul 2022
reviewed on orbitz

5 out of 5 stars

Staff was very helpful and they were always very positive and friendly. The property was very clean and had a very clean smell that was refreshing. Really enjoyed our stay and will stay there again in the future and recommend to friends and family.
L

Lauren

25 May 2019 - 27 May 2019
reviewed on hcom

4 out of 5 stars

We stayed for two nights while visiting family. The room was clean and quiet, parking was easy to find and having it set up at the hotel for a daily price so you could come and go as you pleased was very simple. I was a little shocked that our rooms weren't cleaned, we didn't need new linens or anything but I was still expecting our beds to be made. It didn't change our experience, I just thought it was weird. They also didn't put an outrageous hold on my debit card which I appreciated, only a $50 fee was held and then returned when we checked out.
A

Aaron

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Great location, walking distance to restaurants, movie theater, the El, etc. Very comfortable and clean room (even the pull-out sofa was pretty comfortable). The kids loved the pool. Overall, we had a great time. Only issue was that the wifi signal in our room was virtually non-existent (my guess is because we were in a corner, end of hallway room, but luckily, we didn't really need it, so it was a non-issue).
P

Pam

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

Our corner junior suite with a connecting double room for kids was spacious and clean. Service was good and the hotel makes everything convenient. Our only complaint is that the AC/heating system was very loud and blowing right above the beds. Also, they do not provide room service for lunch or serve lunch, but there are plenty of restaurants in easy walking distance.
B

Beverley

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

I chose this hotel based on the review from previous visitors and we were very pleased with the choice. The front desk people were very friendly. The room looked new, even the carpet was clean and looked new. The king size bed was excellent. We slept like babies. My husband wanted to take the mattress home. All in all it was an excellent choice.
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