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SureStay Hotel by Best Western Twin Falls

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1121 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

SureStay Hotel by Best Western Twin Falls offers good value for money and is praised by some families for its kind staff and excellent facilities. While some guests mention small rooms and a lack of elevator, others highlight the convenient parking and nearby amenities such as a Mexican restaurant. Families appreciate the quiet atmosphere, conducive to a good night's sleep.

Guest highlights

Convenient parking for SUVs and trailers
Nearby Mexican restaurant
Quiet atmosphere, great for sleep
Kind staff

About the hotel

Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.

Nearby attractions

Located in Twin Falls, SureStay Hotel by Best Western Twin Falls is in a rural area. Canyon Springs Golf Course and Snyder Blue Rock Vineyard & Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Snake River Canyon and Centennial Waterfront Park.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Conveniences

Atm/banking services
Free newspapers in lobby

More

Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for SureStay Hotel by Best Western Twin Falls
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

9%

3 star reviews

36%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SureStay Hotel by Best Western Twin Falls

Showing 1 - 10 of 11 reviews

Latest reviews (11)

D

Derek

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

4 out of 5 stars

Hotel felt and looked old. Toilet was very small (child size). No elevator! Our problem for not checking.
J

Jose

29 May 2024 - 30 May 2024
reviewed on expedia

3 out of 5 stars

Walls are really thin, I could hear babies crying all night long and people talking in the room across the hall.
B

Bryce

28 May 2024 - 29 May 2024
reviewed on hcom

5 out of 5 stars

Great place, great price, would totally stay again and recommend to friends and family!
F

Frank

7 May 2024 - 14 May 2024
reviewed on expedia

3 out of 5 stars

Glad we spent most of our time with family
D

Darla

26 Sept 2023 - 28 Sept 2023
reviewed on hcom

5 out of 5 stars

We had a great time, bed was clean, but very firm, and kids above running at 3 am, not your fault, but definitely disturbing.
M

Mitzi

16 Jun 2023 - 17 Jun 2023
reviewed on orbitz

5 out of 5 stars

We stayed with our two dogs and two kids. Lots of parking in the back for our SUV and trailer. Loved the Mexican restaurant right next door. It was a quiet hotel and we all had a great sleep.
B

Brigette

6 Jul 2022 - 8 Jul 2022
reviewed on orbitz

5 out of 5 stars

The staff was really kind. The facilities were excellent for a family. The price was much better than other nearby hotels.
C

Chris

2 Jul 2022 - 3 Jul 2022
reviewed on orbitz

3 out of 5 stars

I did not like that there wad no elevator. We were on the top 3rd floor and had to lug our luggage and belongings up 3 flights of stairs. This was not convenient with children. I did like that there was a microwave and mini refrigerator.
K

Kristi

7 Jun 2022 - 8 Jun 2022
reviewed on orbitz

3 out of 5 stars

The morning crew was very friendly. The person checking me in talked from behind a computer screen and never saw her face until the end. Saw a creepy person spying on kids through a fence. Lots of weeds, old paint, place needs attention.
A

18 May 2024 - 19 May 2024
reviewed on hcom

2 out of 5 stars

Hotel room was very small, not suited for travel with a small child who likes some room. Hotel was very old and dated, was not worth the money. Breakfast was not that good either.
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