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Best Western Plus University Inn

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1003 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Best Western Plus University Inn receives many positive comments from families. Families appreciate the varied breakfast options and the pool, which includes a shallow area perfect for toddlers. The hotel's staff are frequently praised for their friendliness and helpfulness, going above and beyond to assist guests. While some guests have noted issues with the hot tub and water temperature, the overwhelmingly positive feedback points to a generally pleasant family-friendly experience.

Guest highlights

The varied breakfast options.
The pool, especially the shallow area for toddlers.
The friendly and helpful staff, who go above and beyond to assist guests.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Moscow, Best Western Plus University Inn is connected to the convention center. Appaloosa Horse Museum and McConnell Mansion Museum are cultural highlights, or if an activity is on the agenda, check out Camas Prairie Winery. Looking to enjoy an event or a game while in town? See what's happening at Kibbie Dome or Martin Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free full breakfast available 6:00 am–9:00 am on weekdays and 6:00 am–10:00 am on weekends
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

18 holes of golf
24-hour fitness center
Bicycle rentals
Children's pool
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Newspapers in lobby

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus University Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

20%

3 star reviews

0%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus University Inn

Latest reviews (10)

R

Rachel

1 Jul 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect for families. Easy access to food, campus, and town center.
D

Donovan

24 Mar 2024 - 27 Mar 2024
reviewed on expedia

5 out of 5 stars

My family liked the breakfast. We had something different every day. We also liked the pool and hot tub. Very clean and nice.
F

Fred

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

4 out of 5 stars

There was a party there with multiple adults and dozens of children and they used the pool and hot tub the entire day. There were 18 people in the hot tub and they didn’t even leave for a few hours. We just wanted to sit in the hot tub for 15-20 minutes they didn’t leave until they were kicked out at closing.
L

Linda

24 Sept 2023 - 25 Sept 2023
reviewed on hcom

4 out of 5 stars

The bathroom had hair in the tub and on the floor. Long, dark hair. I’m almost bald. The staff helped change the bedding when my disabled child wet through all the bedding at 8 pm. They even offered a different room, but we took the option to stay. Above and beyond.
C

Cassie

17 Jul 2023 - 18 Jul 2023
reviewed on orbitz

5 out of 5 stars

We had a great experience at Best Western Plus! Our normal hotel by the Vet hospital in WSU was booked and so we have this location a try and we were not disappointed. great food from restaurant in hotel we had delivered to our room. They even allowed us to check in hours early which helped with my toddler needing a nap. the pool was great, it has a 7x7 corner that is designed for lids and is only about a 1 1/2 deep, my 2 year old loves it. We will be staying here from now on!
A

Amber

17 Apr 2023 - 20 Apr 2023
reviewed on orbitz

5 out of 5 stars

I had a great stay. My kids loved the pool. The room was nice and the staff were all so friendly.
S

Sabrina

17 Mar 2023 - 18 Mar 2023
reviewed on orbitz

5 out of 5 stars

Clean quiet hotel. We bring our grandbabies for mini vacations with the pool. Rooms are clean and staff are friendly. Hottub has been out of order the last 2 trips though.
E

Esteban Abelardo

12 Aug 2022 - 13 Aug 2022
reviewed on hcom

5 out of 5 stars

I have been with my family, it is a very friendly place, totally recommended.
J

JUNE L

30 Jul 2022 - 31 Jul 2022
reviewed on hcom

2 out of 5 stars

I had been helping family member move from their apartment and was in desperate need of a shower at the end of the day only to discover that there was nothing but ice cold water from the tap. The office was called and they just said that the water heater had not been able to keep up, offered no apology or anything in way of making up for it. Very uncomfortable.
K

Kim

24 Jul 2022 - 26 Jul 2022
reviewed on orbitz

5 out of 5 stars

The staff was amazing and so friendly, especially the food service team and front desk. My whole family thought it was the best hotel experience we've had in a long time. Thank you for a wonderful stay.
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