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Ilikai Hotel & Luxury Suites

3 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (36)

generated by AI based on family reviews

Overview

The Ilikai Hotel & Luxury Suites offers spacious rooms perfect for families, with the added convenience of a kitchen. Many families appreciate its fantastic location, within walking distance of Waikiki and Ala Moana Mall. Guests consistently praise the friendly and attentive staff. While some mention long elevator wait times, the large rooms and comfortable saltwater pool are frequently highlighted as positives. Families should note that there are limited kids' activities.

Guest highlights

The spacious rooms, perfect for families
The convenient kitchen in the rooms
The hotel's excellent location, close to Waikiki and Ala Moana Mall
The friendly and attentive staff

About the hotel

Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and conference space.

Nearby attractions

Located near the beach, Ilikai Hotel & Luxury Suites is in Waikiki, a neighborhood in Honolulu with good shopping. Fort DeRussy and U.S. Army Museum of Hawai'i are cultural highlights, and travelers looking to shop may want to visit Ala Moana Center and Royal Hawaiian Center. Looking to enjoy an event or a game while in town? See what's happening at Stan Sheriff Center or Clarence T.C. Ching Athletics Complex. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

Popular amenities

Family friendly

2 outdoor pools
Dvd player
Free cribs/infant beds
Kitchen
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

3 restaurants

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

2 outdoor pools
24-hour fitness center
Shopping

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Daniel K. Inouye International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Ilikai Hotel & Luxury Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

36 reviews

Review data

5 star reviews

47%

4 star reviews

14%

3 star reviews

22%

2 star reviews

14%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Ilikai Hotel & Luxury Suites

Showing 1 - 10 of 36 reviews

Latest reviews (36)

J

Joshua

22 Sept 2024 - 27 Sept 2024
reviewed on hcom

4 out of 5 stars

Great service. Not too many food options. Had to go to front desk for water and ice. Had a nice kiddies pool.
J

Jesse

25 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

This is our third time staying at the Ilikai. The children loves the hotel. Great location. Walkable to Waikiki stripe or ala Moana mall. The kitchen is very handy during a vacation where eating out is expensive. Valet is with and attentive. However the cost of parking is quite steep. All the staff are nice and friendly. The convenient store at the hotel maybe pricy but well stocked. The salt watered pool is very comfortable and fun as well The biggest draw back has to be the elevator. Wait time can be long. Time for them to upgrade the elevator system to floor specific ones that will make the experience less dreadful.
A

Amy

28 Jun 2024 - 4 Jul 2024
reviewed on expedia

5 out of 5 stars

We loved this property so much! It was perfect for our family including our granddaughter who is just 15 months. The two pools were great options, and the walk to the beach and the lagoon was so short. It was wonderful! Can not say enough how much we loved our stay. Rod at the front desk was amazing and helped me upgrade the room for me and my husband for our 20th Anniversary. Thank you!!
J

James

6 Jun 2024 - 10 Jun 2024
reviewed on expedia

3 out of 5 stars

They should make getting a beach towel for a guest easier. We went several times to get a beach towel (a guest privilege) and was told, "not until 11am - they should have told us or posted this!), the next few times we went after 11am and they "ran out" - I mean really?! This little thing spoiled our few beach days we had planned. Felt like we were just a number. Not a very good feeling when we were referred by a family friend about this hotel with raving reviews. Again, just one little thing ruined it all - beach towels. Who would have thought? Ridiculous anough for me to write this review.
S

Suneetha

26 Apr 2024 - 5 May 2024
reviewed on expedia

3 out of 5 stars

Overall staff was nice. One receptionist was informed about TV not working, but no action taken until we checked out. I liked the suite view and enjoyed our stay. Would recommend to our family and friends.
T

Tam

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

The elevator situation is no joke. During peak times going to your room can take a while. Also during peak times trying to leave your room can take a long time. Wait time ranges from 5 minutes to 30 minutes, if not more. They limit 7 people per elevator so if you are on a lower floor leaving your room can take some time. Overall the hotel is old and is in need of renovations. The rooms are big and the full size fridge is a plus. But the bathroom is small and there is a mildew smell coming from the shower curtains. There is also a lot of outside noise that makes it into the room. We had a room facing Ala Moana street, so all the car/traffic noise was heard in our room on the 23rd floor The hotel has lots of memories for the family but with the current state the hotel we can not justify returning until the issues get resolved
M

Martin

6 Jan 2024 - 9 Jan 2024
reviewed on expedia

4 out of 5 stars

Great hotel, great location but wouldn’t say it’s kid friendly, lots of rules, no jumping in the pool etc. rooms were good and the amenities close by were great.
L

Linda

18 Dec 2023 - 19 Dec 2023
reviewed on hcom

5 out of 5 stars

Room was very clean and especially large if you are a family.
G

Girlie Anne

26 Nov 2023 - 30 Nov 2023
reviewed on expedia

5 out of 5 stars

My family and I really love the room on the 25th floor facing the Lagoon… just so lovely! And the kitchen was more than I expected… ^_^
S

Sven

23 Nov 2023 - 30 Nov 2023
reviewed on expedia

3 out of 5 stars

Events for kids missing, pool closes to early,
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