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The Marshall House

3 1/2 star hotel
Kids stay free
9.6/10 Exceptional
(1207 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Marshall House is a charming hotel that families adore. Guests consistently praise the exceptionally friendly and helpful staff, creating a welcoming atmosphere. The hotel's beautiful decor and complimentary wine reception with live music add to its appeal. While some find the beds less comfortable and toilets small, the overall experience, including a lovely complimentary breakfast in the atrium, is considered highly memorable and good value for money. The hotel's central location makes it easy to walk to many attractions.

Guest highlights

Exceptionally friendly and helpful staff
Beautiful decor and comfortable rooms
Complimentary wine reception with live music
Lovely complimentary breakfast served in a beautiful atrium

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and conference space are onsite.

Nearby attractions

The Marshall House is located in Historic Downtown Savannah, a neighborhood in Savannah, and is in the entertainment district and near the beach. Telfair Museum of Art and Savannah Theatre are cultural highlights, and some of the area's notable landmarks include River Street and Owens-Thomas House. Ships of the Sea Maritime Museum and Georgia State Railroad Museum are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free full breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Savannah International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for The Marshall House
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Marshall House

Latest reviews (7)

T

Tracie

8 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect location for your Savannah trip. Walkable to shops and restaurants and sight seeing. Beautiful historic building, feels like pages from a history book. Very kind and helpful staff, cold water available in lobby, breakfast was good and leisurely or quick if needed. Room was authentic, comfortable beds, nice showers and linens. Fast internet and affordable public parking behind the hotel about 6 minute walk. They have nightly events the are fun and engaging for hotel goers. Our stay here in Savannah was such a major part of our fabulous family vacation. Thank you!
F

Frances

15 Jan 2024 - 19 Jan 2024
reviewed on expedia

5 out of 5 stars

The most hospitable place to stay! The entire team are so friendly & courteous and treat guests like family. Loved the wine tasting late afternoon & entertainment. Highly memorable and great value.
O

Olga

6 Dec 2023 - 8 Dec 2023
reviewed on expedia

5 out of 5 stars

Amazing staff all around. Everyone is helpful and friendly. Beautifully decorated for the Holidays. Only complaint is the beds aren't super comfortable and the toilets are child sized. I imagine the rooms facing the front of the hotel can be noisy during the weekends. Walkable to many areas of interest. Would come back, but with a bed topper for comfort. I'm spoiled with a very comfy bed at home. I did have a ghostly encounter. My carry on was on the toilet lid and fell too forcefully to not have been pushed off. My husband thinks I'm making it up, but I saw what I saw. Happy hauntings. 😊
J

Johanna

31 May 2023 - 1 Jun 2023
reviewed on orbitz

5 out of 5 stars

Very charming hotel. Both our room and lobby very pleasingly decorated and comfortable. Wine reception with harpist was a fun little perk. Staff very friendly and helpful. I would definitely return and recommend to friends and family.
G

Gwen

19 Mar 2023 - 22 Mar 2023
reviewed on orbitz

5 out of 5 stars

Beautiful hotel and friendly, cheerful staff. My kids and I loved it.
J

Jill

22 Feb 2023 - 24 Feb 2023
reviewed on hcom

5 out of 5 stars

Beautiful place to stay & filled with so much history! Staff was super helpful & friendly! We enjoyed the complimentary breakfast served in the beautiful atrium area & they also served wine along with music every night! Will definitely recommend friends and family to stay here when visiting Savanna!
J

Jane

18 Jul 2022 - 19 Jul 2022
reviewed on orbitz

2 out of 5 stars

The room was comfortable and clean. The staff was friendly and accommodating. But I was very upset when I witnessed the staff direct a woman to an unoccupied dining room table where she then proceeded to change her babies diaper. I was able to view the table for about 45 minutes and never saw the staff even remove the tablecloth. Needless to say I would never eat at their restaurant.
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