Hilton Garden Inn Atlanta/Peachtree City

Like everywhere in the country, they were short staffed. The junior suite’s pull out sofa needed to be replaced. Sheets were thin. One bright spot was the lovely, very friendly woman working during breakfast.

Disgusting rooms! I have to say I am disappointed in my stay with this location. First, the bathroom had drainage issues. I will let your thoughts imagine. The mattress in the pull-out sofa was so nasty, it appeared to have not been cleaned in months. It had stains, dirt and hair. We called they gave us the option to switch rooms. It was 10pm and we have small kids that were ready to sleep. I am not changing rooms this late. We ended up getting Lysol and spraying the heck out of it and retrieving tons of sheets, blankets, and comforters to avoid touching it. I would have preferred they tried to clean it thoroughly, but no one came. Housekeeping is not cleaning the beds. To add to the dilemma, they charge $18.95/pp for buffet breakfast which was a complete joke. There was 1 waitress on staff with a nasty attitude, and one cook. I had to address her as she tried to talk nasty to my 7-year-old because she was in a rush trying to serve the entire room by herself. The buffet stayed empty because the 1 cook was trying to provide for the buffet and serve off the menu. After waiting 30 minutes for drinks, the waitress served us spoiled, old, orange juice that my kids literally spit it out! This is completely unacceptable. I will emailing the General Manager who obviously is not aware or just completely unwilling to address concerns. For over $250 per night stay, I expected much more from a Hilton property in this area. I will NEVER stay here again and will ensure to warn others.

I treated my daughter and her family to their stay and they loved it.

The overall stay was okay. Only complaints was that the water turned ice cold 5 minutes into taking a shower and remained cold, even 20 minutes after getting out of the shower. We have two toddlers so we brought along some toys for them to play with while in the room. As we were packing to leave, we were checking the room to see if we had missed picking up any of their toy cars. There was a lounge chair in the corner of the room, and when we checked behind that chair, we found an old bra that clearly did not belong to us and looked as if it had been there for quite awhile. Our oldest is autistic and either one of our toddlers could have gotten ahold of it, Lord knows what could have been on it. As we were checking out, we told the lady at the front desk about it and her response was "Oh okay, I'm sorry about that" and nothing more. I know places are short staffed, but seriously, it was in a spot that housekeeping should have been checking for trash when cleaning a room. Plus not having hot, or even warm water for showers was terrible, especially when having toddlers and warm baths/showers are sometimes the only thing that helps an autistic child calm down from sensory overload.