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Helendorf River Inn, Suites & Conference Center

2 1/2 star hotel
Kids stay free
9/10 Excellent
(581 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Helendorf River Inn is a great option for families visiting Helen, offering spacious rooms and a convenient location within walking distance of local attractions and restaurants. Families appreciate the river views and easy access to the river for relaxation and activities such as tubing. While some guests mention minor maintenance issues, the overall consensus points towards a pleasant and family-friendly experience. The hotel's festive atmosphere during Christmas is also highlighted by guests.

Guest highlights

The hotel's excellent location, within walking distance of restaurants and shops.
The beautiful river views and easy access to river activities.
The spacious and clean rooms.
The festive atmosphere (especially during Christmas)

About the hotel

Along with an outdoor pool, this hotel has a conference center and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a computer station, and barbecue grills.

Nearby attractions

Helendorf River Inn, Suites & Conference Center is located on a river and in a walkable area with good shopping. Helen Festhalle and Helen Arts & Heritage Center are cultural highlights, and some of the area's landmarks include Nora Mill Granary and Hardman Farm Historic Site. Helen Tubing & Helen Water Park and Helen Waterpark are also worth visiting. Discover the area's water adventures with kayaking, water tubing, and rafting nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Fence around the pool
Laundry facilities
Outdoor pool
Pool gate

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 coffee shop/cafe
Coffee/tea in common area(s)
Free continental breakfast available daily 7:00 am–9:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Hand-held showerhead
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

Things to do

Fishing
Outdoor pool
Shopping

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Elevator
Vending machine

More

Designated smoking areas (fines apply)
Fireplace in lobby
Tv in lobby
map

Reviews that mention...

Family Reviews

for Helendorf River Inn, Suites & Conference Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

20%

3 star reviews

0%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Helendorf River Inn, Suites & Conference Center

Latest reviews (10)

B

Brandi

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

Perfect location to everything in Helen! Walked to all the restaurants and shops during our stay. Our family loved having balcony overlooking the river and being able to hang out at the river whenever we wanted! We enjoyed tubing on the river with the Cool River tubing also. Great stay and will definitely be back again!
n

noriscellie

13 Dec 2023 - 16 Dec 2023
reviewed on expedia

5 out of 5 stars

It was a pleasant stay. It is not a fancy hotel but is nice, cozy, and family-friendly. Very good location, walking distance from all the main attractions in the town. We visited during the Christmas season and our room had a small Christmas tree, which was a nice touch.
S

Stacey

10 Dec 2023 - 12 Dec 2023
reviewed on hcom

5 out of 5 stars

We hadd a wonderful family trip to see Helen lit up during Christmas. It was a beautiful time!! The Inn was festive and the perfect location to walk around. Also a short drive to Anna Ruby Falls which were stunning. We had a wonderful trip!!
C

C C

13 Nov 2023 - 16 Nov 2023
reviewed on expedia

5 out of 5 stars

I liked everything except the cont. breakfast.. which was gone within an hour, first day, and not available the next two days. Only downside, the adjoining doors were very hard to open. Had Grand children in there and they could not open. Everything else was great.
D

Dan

12 Nov 2023 - 14 Nov 2023
reviewed on hcom

5 out of 5 stars

Very nice location. Rooms were large and very clean. Staff very helpful. Older place but has great ambiance. Nice to have available a heated pool also to use during the colder months. I would recommend staying here for families, couples or someone having a wedding or reunion. Thank you Helendorf for a perfect vacation. We’ll be back.
K

Khadijah

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

4 out of 5 stars

I liked the stay the rooms was fine, i like the fact that there was conjoined rooms for a family.. Parking was kinda tight meaning there was no parking. The only thing I had an issue with was, me and my family African American came in for breakfast like 7isham before we checked out, I'm very observant and I noticed the desk female clerk older lady with blonde hair and it was a younger gentleman there that morning. March 19th. They watched us eat and stared it was very uncomfortable and some of my family went elsewhere to eat. If the food is for breakfast then let people eat and enjoy themselves don't make them uncomfortable... But overall I enjoyed my stay
K

Kimberly

4 Jul 2022 - 6 Jul 2022
reviewed on hcom

5 out of 5 stars

Was awesome me and my family loved it! Everything was really nice and clean. And the service was awesome. The management was very friendly and helpful at everything. We even extended our stay there. Definitely we will be back again to Helen and we will stay there. The rooms were Clean and spacious. We loved it!
J

Jennifer

30 Jun 2022 - 2 Jul 2022
reviewed on orbitz

5 out of 5 stars

Fantastic location to many walking destinations. Different areas at hotel to access the river to play/fish/relax. Great place for families, couples and/or friends that want a fun getaway
A

23 Jul 2024 - 30 Jul 2024
reviewed on hcom

2 out of 5 stars

We were upgraded to a king and kitchenette. But the curtains kept falling down, mattress was very lumpy, pillows were flat. Toilet kept running. Black stuff came out of the bathroom faucet. We told them about the faucet and curtains. But the curtains broke again. There was a family reunion and so much smoking and loud music. I let the front desk know at 10:00 but the music continued till 11pm. It said non smoking room but all balconies have ash trays to smoke on. Very misleading. My husband gets migraines so that made it horrible. We checked out 4 days earlier. At least we got reimbursed. There should be hotel policies about noise and cut off time. We will never stay here again. Front desk was kind and helpful but that was about it. Housekeeping forgot our special request the next day we were there.
A

25 Jul 2023 - 28 Jul 2023
reviewed on hcom

5 out of 5 stars

Great and perfect location, comfort bed, clean room, my family and me had a great week there, in special enjoyed the river, there are many attractions to do, and lots of restaurants to eat, I recommend this place, we come back again.
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