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Fairfield Inn & Suites by Marriott Helen

2 1/2 star hotel
9.4/10 Exceptional
(497 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Fairfield Inn & Suites by Marriott Helen is a great option for families seeking a clean and comfortable stay. Guests consistently praise the hotel's cleanliness and the friendly staff. While some maintenance issues have been reported, the overall experience is overwhelmingly positive, making it a relaxing and enjoyable choice for family getaways.

Guest highlights

The exceptional cleanliness of the hotel
The friendly and welcoming staff

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.

Nearby attractions

Located in Helen, Fairfield Inn & Suites by Marriott Helen is in the mountains. Smithgall Woods State Park and Helen Tubing & Helen Water Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Helen Waterpark and North Georgia Zoo.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Free full breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Sign language-capable staff
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Outdoor

Outdoor entertainment area
Outdoor furniture

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites by Marriott Helen
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites by Marriott Helen

Latest reviews (7)

F

Fernando

15 Jul 2024 - 16 Jul 2024
reviewed on orbitz

5 out of 5 stars

The property was pristine! And Helen is such a lovely town, I will definitely come back with the family! Sam (receptionist) was pretty kind and friendly.
B

Brittany

28 Mar 2024 - 30 Mar 2024
reviewed on hcom

5 out of 5 stars

Booked this hotel for our children's spring break! The hotel and it's staff were amazing!
L

Lecmar

4 Jan 2024 - 6 Jan 2024
reviewed on expedia

5 out of 5 stars

An excellent place to spend time with the family!
J

Juan

1 Jan 2024 - 2 Jan 2024
reviewed on hcom

5 out of 5 stars

It was an amazing Star. Our whole family enjoyed.
I

Isaac

30 Dec 2022 - 31 Dec 2022
reviewed on hcom

5 out of 5 stars

Super clean, polite receptionist. Quite and family friendly.
A

Ashley

27 Dec 2022 - 28 Dec 2022
reviewed on travelocity

4 out of 5 stars

The pool was unavailable which was part of the reason I chose it, for my kids that were coming. There was an awful smell on the 2nd 2 levels from some kind of water damage they were trying to have repaired. But the beds were comphy and everything was very clean otherwise.
V

Vanessa

4 Jul 2022 - 5 Jul 2022
reviewed on travelocity

5 out of 5 stars

Super clean. My family and I had a wonderful stay here.
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