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Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf

3 1/2 star hotel
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf offers spacious and clean rooms, perfect for families. While the breakfast buffet is a highlight for many, with some guests describing it as excellent, it can get busy. The hotel's modern interior and family-friendly environment are frequently praised, though some guests have mentioned issues with service and maintenance.

Guest highlights

Spacious and clean rooms
Excellent breakfast buffet (though it can get busy)

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and a business center.

Nearby attractions

Located in Duluth, Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf is in the business district. Hudgens Center for the Arts and Medieval Times are cultural highlights, and some of the area's landmarks include Duluth Historical Society and Gwinnett Historic Courthouse. Pirates Cove Adventure Golf and Big Splash Interactive Fountain are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free daily reception
Free on-the-go breakfast available daily 7:00 am–10:00 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Hartsfield-Jackson Atlanta International Airport
50 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

12%

3 star reviews

12%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf

Latest reviews (8)

s

sung

7 Jun 2024 - 8 Jun 2024
reviewed on hcom

5 out of 5 stars

Good with family. However so busy for morning breakfast! Some missed foods.
Y

Yisel

11 May 2024 - 12 May 2024
reviewed on expedia

2 out of 5 stars

fire alarm went off at 4 am and room u could hear kids screaming and running def not the best experience but very clean and nice hotel overall.
C

Changwook

24 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

big size and clean room. My family was happy.
K

Kimberly

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

The room/suite was nice, beds very comfortable and I have a bad back, the breakfast as my child said was "the bomb". The only thing I did not appreciate was the gentleman that checked us in was rude..not sure uf he was having a bad day or what but everything else was good...
h

heywon

27 Dec 2023 - 29 Dec 2023
reviewed on hcom

5 out of 5 stars

Above all the hotel was great. But On the first day of our stay, there was sudden fire alarm which made my whole family go down to the main lobby. The staffs at the desk did not take it seriously as we wanted them to be and did not officially announce what happened. But on the bright side, the other days we stayed were great. Very comfy room, excellent breakfast buffet, modern indoor interior. Everything was great except for the happening of fire alarm.
B

Brian

21 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

Nice clean and a family environment
S

Shanila

24 Nov 2022 - 26 Nov 2022
reviewed on hcom

5 out of 5 stars

Loved it! So nice and clean which is really important when you have an infant and toddler with you! Breakfast was ok. Coffee was not good at all.
G

Gerard

15 Jul 2022 - 17 Jul 2022
reviewed on hcom

3 out of 5 stars

I have small kids toliet didn't flush. Me my wife and kids had to use the down stairs bathroom near the pool. I had i room on the third floor. For 2 days we had to deal with the problem. Reach out to the front desk but no help. But she was new and confused when she checked me into the room...Overall the room experience could have been better in my opinion.
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