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Best Western Plus Duluth / Sugarloaf

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Best Western Plus Duluth/Sugarloaf offers comfortable and clean rooms, perfect for families. Guests appreciate the welcoming lobby, friendly staff, and convenient location near shopping. While some noise issues have been reported, many families have enjoyed a pleasant and relaxing stay, highlighting the hotel's great value and comfortable beds. The hotel also boasts a delicious breakfast.

Guest highlights

The welcoming and clean hotel and lobby
The friendly and helpful staff
The delicious breakfast
Convenient location near shopping

About the hotel

This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.

Nearby attractions

Located in Duluth, Best Western Plus Duluth / Sugarloaf is in the suburbs. Travelers eager for a bit of culture can stop by Medieval Times, while those who have shopping on the agenda may want to visit Sugarloaf Mills and Global Mall. Looking to enjoy an event or a game while in town? See what's going on at Suwanee Sports Academy.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free full breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Hartsfield-Jackson Atlanta International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Duluth / Sugarloaf
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

7%

3 star reviews

7%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Duluth / Sugarloaf

Showing 1 - 10 of 14 reviews

Latest reviews (14)

S

SANGHO

10 Sept 2024 - 12 Sept 2024
reviewed on hcom

2 out of 5 stars

The hallway was noisy, baby crying the whole night. People talking. Employees having celebrating birthday 6am in the morning. Horrible experience.
A

Amanda

26 Aug 2024 - 27 Aug 2024
reviewed on hcom

5 out of 5 stars

Stayed overnight with my infant daughter and had no complaints. Property was great value and I will stay here next time I’m in Atlanta for business.
R

Rick

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

1 out of 5 stars

We had a family emergency and needed to cancel last minute and the hotel would not help us or cancel my reservation. Terrible service. Would not recommend and no have statues here many times in the past. Sad
J

Jessica

13 Apr 2024 - 14 Apr 2024
reviewed on hcom

5 out of 5 stars

The hotel was lovely. The lobby was welcoming and the service was very good. The beds were clean and comfortable. Bathroom was very clean. But the walls are thin and we had children running above us until all hours and the fools next door had music playing until about 3 am. I can’t give the hotel poor marks for rude guests.
G

Grace

14 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

I enjoy my stay at the Best Western. Family and friends also had booked with us. The breakfast was great and the staff was awesome. The areas were clean and shopping stores were close by. We as a family all agreed that we will be coming back to Best Western Sugarloaf. Thanks Best Western Sugarloaf for making our stay very enjoyable.
S

Shaita

15 Sept 2023 - 17 Sept 2023
reviewed on travelocity

5 out of 5 stars

I like the hotel. It was clean and welcoming. My family and I sat in the lobby and had a great time
K

Kimber

26 Aug 2023 - 27 Aug 2023
reviewed on travelocity

5 out of 5 stars

This place was great for us one night stay . I was here because a death in family so quite nice to have some where to relax. Also staff friendly and room was very roomy and clean .
J

Jennifer

20 Aug 2023 - 21 Aug 2023
reviewed on travelocity

5 out of 5 stars

Stayed here with family. It was quiet, safe, clean, and the bed was comfortable. Check-in and check-out was fast and easy. Also breakfast was great. Would def stay again.
K

Kemesha

23 Jun 2023 - 25 Jun 2023
reviewed on travelocity

5 out of 5 stars

My stay was great. I would have given 5-stars, but it was extremely noisy at night due to groups of children staying there. They ran and knocked on doors late at night.
D

Dien

5 May 2023 - 7 May 2023
reviewed on travelocity

4 out of 5 stars

It is all ok for my family
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