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Waldorf Astoria Orlando

5 star hotel
Connecting rooms
9.4/10 Exceptional
(134 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Waldorf Astoria Orlando is a luxurious hotel that's popular with families, offering a range of amenities perfect for a memorable vacation. While some reviews mention the need for room renovations, many families praise the hotel's excellent service, beautiful views, and convenient location near Disney. Families appreciate the various amenities, including the pools and the kids' activities such as s'mores and movie nights. Access to the sister property's amenities is another plus for families.

Guest highlights

The beautiful views and luxurious feel of the hotel.
The excellent and friendly service provided by the staff.
The convenient location near Disney and other attractions.
The kids' activities such as s'mores and movie nights, and access to the sister property's pool, lazy river and waterslide.

About the hotel

This smoke-free aparthotel features 12 restaurants, 2 outdoor pools, and a full-service spa. Additionally, a golf course, 2 poolside bars, and 8 bars/lounges are onsite. Each apartment provides a refrigerator and a coffee/tea maker, plus an MP3 dock and an LCD TV with cable channels. Added amenities include WiFi, room service, and Egyptian cotton sheets.

Nearby attractions

Located in Orlando, Waldorf Astoria Orlando is near theme parks. Mall at Millenia is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Hollywood Studios® and Epcot®. Traveling with kids? Make time for Walt Disney World®, or check out an event or a game at ESPN Wide World of Sports. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with skydiving.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Lazy river
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Waterslide

Wifi

Available in all rooms: wifi (usd 14.95 per night)
Available in some public areas: wifi (usd 14.95 per night)
In-room wifi speed: 50+ mbps

Food and drink

12 restaurants and 2 coffee shops
2 poolside bars and 8 bars/lounges
Room service available
To-go breakfast available for a fee daily 7:00 am–11:00 am: usd 15-30 per person

Spa

22 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf cart
Golf clubhouse
Golf clubs
Golf lessions with a pro
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

18 holes of golf
2 outdoor pools
Arcade/game room
Fitness center
Full-service spa
Golf driving range
Sauna
Shopping
Spa tub
Steam room
Yoga classes

Outdoor

Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Orlando International Airport
24 km from this hotel
Orlando Sanford International Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for Waldorf Astoria Orlando
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

29%

3 star reviews

21%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Waldorf Astoria Orlando

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

Jennifer

21 Dec 2023 - 24 Dec 2023
reviewed on orbitz

3 out of 5 stars

There were more kids than adults. There is limited activities for children. So they played on the hammocks, threw balls in the pool, and the hot tub was always full of children. I even saw an infant in the hot tub. Kids running, wrestling on the floor of the bar at 9pm and screaming in hallways. No one said tha thing. We will not be back.
J

Joseph

7 Jul 2023 - 8 Jul 2023
reviewed on orbitz

4 out of 5 stars

Waited in line for 15min to check in Was too long where 2nd person at counter was too busy on computer to notice the 7 family line.
J

James

13 Feb 2023 - 17 Feb 2023
reviewed on orbitz

4 out of 5 stars

Location is top-notch. With Disney a 5-minute shuttle away and golfing just steps from the hotel, this location is hard to beat in Orlando. The rooms are a good size but need a renovation (which I understand is coming soon). The room decor is not on par with what you'd expect from a modern 5-star hotel. Staff was very friendly, especially out by the pool. However, there were again some oddities that you wouldn't expect from a 5-star hotel. Suites did not contain glasses (for wine, beer, water, etc.) and a request for glasses and plates took 60-90 minutes to be delivered. Also, I witnessed a poolside kiosk sell a used pool float that had been left behind from another guest to another guest that was simply just looking to borrow for her young children. Considering how much this guest was paying to stay here, they really couldn't afford to just give them the used pool float?? Right now I do think they fall short of what you'd expect from a modern 5-star hotel, but if their rooms get an upgrade, I will return again next year. The location can't be beat and the staff were mostly very friendly.
D

Donald

29 Sept 2022 - 30 Sept 2022
reviewed on orbitz

3 out of 5 stars

Not the Waldorf of yesteryears! Rooms definitely need upgraded but the hotel itself is nice. We went back to our room only to have our key not work. Went to the front desk and were told we needed to move rooms due the possibility of mold in the room. Our carpet was indeed wet by the AC unit and or window. Lastly $40 per person for a buffet w no opportunity for wine, beer etc...baked salmon, baked chicken, steak that couldn't even cut w a knife, no veggies, no bread, a cookie for desert? Come on Hilton-Waldorf. The Wyhndam across the street has much better options and more kid friendly.
E

Elin

28 Aug 2022 - 30 Aug 2022
reviewed on orbitz

5 out of 5 stars

My family’s favorite place to stay while going to Disney!
S

Shenae

30 Jul 2022 - 4 Aug 2022
reviewed on orbitz

5 out of 5 stars

My family and I were in town for an event that was being hosted at another hotel and I wasn’t pleased with that property so thankfully we were able to get a 5 night stay at the Waldorf and it was definitely one of the best decisions we ever made! From the moment you step foot in the lobby, it feels like luxury and everyone from the bell hood and valet to the front desk staff, concierge, and cleaning staff were just amazing! The views are so beautiful and the pools and amenities were perfect. Our 10-year-old loved the s’mores and late night children’s movie night! We couldn’t have asked for a better hotel stay and we will be returning in the future❤️
B

Benjamin

1 Jul 2022 - 5 Jul 2022
reviewed on orbitz

5 out of 5 stars

It's a perfect place to stay for a memorable vacation. Combined with the Hilton makes it the best place for family with kids. The house keepers mostly Latinos are five stars. The staffing at the bar, the lobby and at the restaurant BB is excellent and very customer oriented. I have used the Vallet instead of self-parking, i do not regret it at all. All rooms are sound proof makes it the best place to free your stress and peace of mind.
L

Larry

29 Jun 2022 - 2 Jul 2022
reviewed on orbitz

5 out of 5 stars

My family really enjoyed our 3 day stay. The deluxe king suite was beautiful and comfortable and ALL the staff were extremely polite
A

Aman

13 Jun 2022 - 17 Jun 2022
reviewed on orbitz

5 out of 5 stars

Excellent service and great attention to guest needs. Good ameneties for families and longer stays.
J

Jake

11 Jul 2017 - 12 Jul 2017
reviewed on expedia

5 out of 5 stars

This hotel was very nice and we enjoyed our stay. Hotel is close to Disney and offers a lot of amenities. Prices are very expensive, but that is expected with a resort of this tier. The other bonus for kids is the use of the sister property (Hilton) pool, lazy river and slide. There is a short path between the two properties.
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