Hawthorn Suites by Wyndham Naples Pine Ridge

A very nice aria, excellent service, very clean, the associates very attentive, me and my family had a very nice time.

The best part was the suite with two independent rooms. So, convient when traveling with other family or grandpas.

Very nice family oriented

We had a great stay. The front desk lady Susan, was so friendly and so accomodating. My children enjoyed the pool, the breakfast, and the friendly staff. The rooms (we had a suite and a room with double beds) were very comfortable. There was everything we needed. To top it off, the hotel is well located in Naples, less than 10 minutes from a Walmart. We will definetely come back. Thank you!

We had a great stay here , A suite with Two bedrooms was spacious and confortable with three kids We will definitely come back

My family and I had a great time. The pool was a bit cold, but the kids got to enjoy it. My only complaint is that the sofa bed had a bad smell (maybe from cigarettes), but I asked for an extra sheet to cover it. The staff are excellent and treated us very well.

Great clean property. Need a room to visit family a few miles away, this was a good location. High end restaurants and strip mall shopping / retails shops within a short drive distance. Nice breakfast with coffee and juices. The kids loved the waffle machine!

Neat clean and wonderful property for short/long term vacation rental. Definitely would recommend this to friends and families.

Upon arrival in our room I noticed urine stains on the carpet, dead bugs in the kitchen light fixture and dust and MOLD in the AC vents. There was human hair on the floor everywhere and in the bathroom and shower. There were stains on the sheets as well. This hotel was absolutely disgusting!!! The worst I have ever stayed in. This hotel claims to be pet friendly but they are far from it. I was at a water park at 12pm when I received a call from the front desk telling me that several guests were complaining that my tiny dog was barking in the room. Are you kidding me??? Isn't this a "Pet Friendly Hotel"?? There were other dogs in the hotel but they went ahead and accused us without even asking. Do they expect dogs not to bark?? They charge a $75 Fee for having a pet in the hotel which I paid for. When I went to the front desk to inquire about the accusation they were very rude and unprofessional especially the Asst.General Manager Brianna who was there at the time. She raised her voice and was constantly interrupting me. She told me that I needed to take my dog with me at all times so the dog wouldn't bark. REALLY??? I didn't know that dogs only bark when they are alone. haha. So I pay a fee in a so-called "pet- friendly" hotel so they can tell me what to do with my dog when I'm there as a paying guest? And by the way, who calls the front desk to complain about a barking dog on a Saturday at 12pm in the afternoon??? This hotel is an absolute disaster!! STAY AWAY!!!!!!!!!!!!

Extremely rude at the front desk. When we arrived the lady at the front desk told us our reservation had been cancelled. She “only had 1 available room” so we had to take it right there before it went to somebody else. It was more expensive than the original reservation. We talked to Hotels and they said it was not true. Still, we agreed to make a new reservation. After several minutes of her staring at the screen we attempted to ask what was happening and she shut us up. In the end I think she found our original reservation and gave us the key. Anyone can overlook a name or number. She didn’t even have to apologize. However there is absolutely no need to be rude towards a family whose plans have just been altered. Or towards any costumer. Room was spacious and clean. Many Outlets didn’t work.