SLS LUX Brickell

Valet staff aggressive and rude unprofessional asking me to leave the ramp because I won't use their services I said no I'm just dropping my family off and then parking somewhere else cheaper, towels; my dog has better towels than the room it's self it's a shame, they're yellow and totally damaged, AC took 5 hours to hit 72, cofffee pods just 2 with a party of 3-4 ridiculous, bathroom sink damaged I put it off cause we're clogged and extremely dirty paid $500 for this? No soap to wash my hands? Gotta use my shampoo to wash my hands ? It's so difficult to make another reservation on this hotel again, would ask for refund but probably won't be accepted so will review on google and social media so people have acknowledged about $500 stay is

Great location in down-town Brickell with nice rooms that week children friendly and an amazing customer service (especially Mario). Would stay there again!