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The Setai

5 star hotel
Kids stay free
9.4/10 Exceptional
(629 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Setai offers families a luxurious and memorable stay. Guests consistently praise the exceptional service, with staff going above and beyond to make their stay special, including arranging reservations and providing birthday treats. The hotel's dining options receive high praise, with Jaya restaurant being a particular highlight. While specific amenities like kids' clubs aren't mentioned, the overall experience suggests a welcoming atmosphere for families.

Guest highlights

The exceptional and attentive service provided by the staff, including birthday surprises and dinner reservation assistance.
The outstanding dining experience at Jaya restaurant.
The overall luxurious and welcoming atmosphere.

About the hotel

Catch some rays at the beach or spend the day relaxing at The Setai's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Nearby attractions

The Setai is located in South Beach, a neighborhood in Miami Beach, and is in the entertainment district and on the beach. Phillip and Patricia Frost Museum of Science and Vizcaya Museum and Gardens are cultural highlights, and travelers looking to shop may want to visit Lincoln Road Mall. Looking to enjoy an event or a game? See what's going on at LoanDepot park or FTX Arena. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby.

Popular amenities

Family friendly

3 outdoor pools
Baby bath
Babysitting (surcharge)
Children's pool
Free cribs/infant beds
Highchair
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily 7:00 am–11:00 am: usd 57 per person

Spa

4 treatment rooms
Couples treatment room(s)
Massage/treatment rooms
Massages
Outdoor treatment areas
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
3 outdoor pools
Aerobics classes
Beach yoga
Children's pool
Free bicycle rentals
Full-service spa
Motorized watercraft
Shopping
Yoga classes

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Gift shop/newsstand

More

Beach towels
Smoke-free property

Nearest Airports

Airplane
Miami International Airport
16 km from this hotel
Fort Lauderdale-Hollywood International Airport
31 km from this hotel
Palm Beach International Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for The Setai
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Setai

Latest reviews (5)

M

Manojkumar

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

A fantastic place for an escape even with family
V

Veronica

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

4 out of 5 stars

Well, the room that I want it was a city view but I got a courtyard with just the route rooftop idea prefer looking out the windows at some sites and not just the rooftop overall the room was nice but I didn’t have a bathtub and I want to relax after a long trip in a tub soaking. My family always stay there was Latisha Flanigan in the residential suites she told me how she enjoy staying!
B

Brian

7 Jul 2022 - 9 Jul 2022
reviewed on orbitz

5 out of 5 stars

Live in Florida and was looking for the perfect staycation spot, and this is it. Was hoping they had a family membership package but they don't. We will be back sooner versus later. Loved every minute of this trip back in July 2022 for my son's birthday. From start to exit, they made us feel like VIPs. Would highly recommend this place.
Z

Zorida

3 Jun 2022 - 5 Jun 2022
reviewed on orbitz

5 out of 5 stars

Amazing stay at The Setai! From check in to departure my family was treated amazingly well. Isabel checked us in and was extremely helpful in arranging our dinner reservations, and upon finding out it was my daughter’s birthday she sent cake & champagne to our room. I’m so happy she suggested we dine at Jaya (we were booked at Ocean Grill but it was raining heavily) Jaya was amazing! We enjoyed everything we ate and the entertainment was wonderful! The service at the hotel was overall impeccable. Housekeeping does an amazingly detail job. They offered us late checkout, which allowed us to enjoy the beautiful beach that morning as we lost a day on the beach due to a storm. Despite the weather, the hotel made up for it in every way and my family would definitely return to the Setai!!!
A

6 Jul 2021 - 12 Jul 2021
reviewed on hcom

5 out of 5 stars

The Setai hotel was such a fun place to stay for the adults and kids in our family. The staff are so courteous and helpful in every way. The food is amazing!! We would love to stay there again.
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