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Best Western Crystal River Resort

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (13)

About the hotel

An outdoor pool, a spa tub, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

Located in Crystal River, Best Western Crystal River Resort is on the waterfront. Crystal River Watersports Marina and Plantation Inn and Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Crystal River Preserve State Park and Yulee Sugar Mill Ruins Historic State Park.

Popular amenities

Family friendly

Fence around the pool
Laundry facilities
Microwave
Mini-fridge
Outdoor pool
Pool gate

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in hallways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Boat tours
Kayaking
Outdoor pool
Snorkeling
Spa tub

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Family Reviews

for Best Western Crystal River Resort
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

13 reviews

Review data

5 star reviews

23%

4 star reviews

38%

3 star reviews

15%

2 star reviews

15%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Best Western Crystal River Resort

Showing 1 - 10 of 13 reviews

Latest reviews (13)

j

joanne

22 Jul 2024 - 24 Jul 2024
reviewed on hcom

3 out of 5 stars

The room was nice and clean and staff were friendly and helpful. We did visit the pool area which was also very nice and clean. There were kids DIVING in the hot tub, which is dangerous. Parents didn't seem to notice or mind. Hot tub water splashed in my face and eyes. Bed was terrible. We could feel the springs coming through the mattress. Coffee states ready at 6, but not so and you have to pay for it.
C

Chason

22 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Excellent staff! Everyone was beyond friendly. The location is perfect as it’s convenient to places to eat, visit the bay, all the things that make a trip to Crystal River worth it! Would stay again with my family.
M

Marsha

20 Mar 2024 - 22 Mar 2024
reviewed on expedia

5 out of 5 stars

Great place for Grandma and 2 grandkids. Love the pool and hot tub 😀
E

Eugenia

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

Me, my finance and kids had a very comfortable and pleasant experience. From the room to the restaurant within walking distance, the scenery, everything. I’ll definitely be staying again!
K

Kathryn

7 May 2023 - 8 May 2023
reviewed on orbitz

4 out of 5 stars

Old time Florida in Crystal River kids enjoyed the boats scuttled all over the property
P

Patrick

18 Feb 2023 - 19 Feb 2023
reviewed on travelocity

1 out of 5 stars

They post poned our check-in for more then 2 hours since rooms were not ready. We have a 5 month old baby who had to go to bed but they didn't find any solution for us to get our room faster. Also we did not get any discount for the inconvinience when we talked to the manager on the next day. He only said sorry. We are really disapppointed about this behaviour
K

Karen

3 Mar 2023 - 5 Mar 2023
reviewed on orbitz

4 out of 5 stars

Great location. pool is not heated however so no swimming and tons of people and kids jumping and splashing water in your face in hot tub because the pool was too cold. I love kids but would have liked adult time in the evening to relax. Staff were fantastic and friendly.
L

Lauren E

18 Feb 2023 - 22 Feb 2023
reviewed on orbitz

4 out of 5 stars

The location is fantastic, tight on the water with restaurants within walking distance. The staff is always super helpful and nice. The rooms in the building nearest the water need updating, but are clean and well cared for. Ice machines were broken intermittently and vending machines took a lot of money from the kids, but we warned them to stop trying. There is a marina with manatee outings and kayaks to rent right on site. The pool was frigid despite the weather in the 80's, so we didnt swim but the hot tub was nice. Breakfast was really busy, had to fight for a table. The staff kept it well stocked despite being so busy. This was our 3rd time staying here and will stay again when we go bavk!
l

larry

18 Aug 2022 - 21 Aug 2022
reviewed on orbitz

4 out of 5 stars

We (10 of my family) stay here every year.....strictly due to the staff and the ability to launch our boat. Rooms could use a bit of an update...but we only sleep/shower here and are in the water most of the 3 or 4 days we stay. Concerning the staff we are always greeted with a smile and are asked if we need anything....great folks....
A

Ariana

3 Aug 2022 - 5 Aug 2022
reviewed on orbitz

2 out of 5 stars

There were baby roaches in both beds. I had to wake up my kids to move to a different room then there were bugs in that room too. Finally the third room was fine. What a terrible experience. I noticed them when they started crawling on my arm! I almost drove 2.5 hours home in the middle of the night.
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