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nathalia
12 Jul 2024 - 15 Jul 2024
reviewed on expedia
5 out of 5 stars
We had a great time. Lots to do for the little ones ( we have a 2yo and 4yo) and we all enjoyed our time there.
J
Johnathan
10 Jul 2024 - 14 Jul 2024
reviewed on expedia
5 out of 5 stars
Parking was challenging with a truck. Very loud in lobby and around pool area, but it is family friendly. Traveling in elevators was a bit troublesome at times. Over all very good, my observations are more situational in my opinion
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Rosibel
5 Jul 2024 - 7 Jul 2024
reviewed on expedia
4 out of 5 stars
The place is a great family gateway, specially families with small to young children.
The water slides and different pools make it a better option than South Seas in Captiva.
Food over all is good,specially Breakfast, they got everything for everyone.
Tanglewood is the casual dining option of choice, the menu is very limited and unless you like Cajun/creole food, you will be disappointed ,there’s the more upscale Tarpon Bay restaurant also, but this one is more for adults type of menu.
One complaint to Management is regarding the Hair Braiding Cart over by the Big Waterlides, the price is very, very misleading”Braids for $5.95 “
It turns out itwas $5.95 per inch!!
My 2 Grandaughters got 1 Single braid each,
It came out to $95.00 each!
Almost $200.00 for 2 Single hair braids.
The lady did Not explain anything about the pricing.
Total Ripoff!
Same braid in Jamaica, Mexico or Tha Bahamas is $20-30 each.
Hyatt Management should Not allowed this type of Vendors on their properties.
It leads to Bad reputation for the hotel.
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Yanny
19 Jun 2024 - 25 Jun 2024
reviewed on travelocity
5 out of 5 stars
Great to go and disconnect with the family.
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Kristi
16 Jun 2024 - 21 Jun 2024
reviewed on travelocity
5 out of 5 stars
The property itself was beautiful. Room was comfortable and clean. Breakfast was outstanding. The first night we had a waitress that really set us off, as she seemed like she didn't want to be there. Made us not want to have dinner there the rest of the trip. My kids loved the pools, lazy river and water slides. Great place.
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brett
12 May 2024 - 15 May 2024
reviewed on hcom
5 out of 5 stars
Fantastic vacation. What a great hotel, everything was very clean. The pools and waterslides were great, food at the restaurants was great. We went on an off peak week, I could see it getting pretty crowded on a peak week. Food and drinks were good, but on the pricey side. Breakfast buffet was great, especially that for 12 and under you pay your child's age. Lots of food and shopping nearby. The private beach was great.
J
Jeffrey
27 Mar 2024 - 31 Mar 2024
reviewed on hcom
5 out of 5 stars
Spent a fantastic 4 days there, really enjoyed relaxing in the lazy river and by the pool and doing the fun family activities. Also, the unexpected dance party our last night was a great way to end the vacation!
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Laurence
14 Apr 2024 - 19 Apr 2024
reviewed on expedia
5 out of 5 stars
I’ve been here twice before but not for a number of years. Since my last visit they’ve remodelled the place - all rooms were refreshed in 2022 and all of the common areas have also been redecorated. It’s a beautiful resort hotel. My corner room had views from 2 sides with a furnished balcony and a step out balcony in the bedroom and a full glass wall in the bathroom!!! The room was very pleasantly decorated - sort of lightweight 1950s. As it’s all new furnishings everything works and no leaky taps, grungy grout in the shower etc.
The swimming pool area is fantastic. An adults pool, a waterfall pool and a large kids pool with a big slide has been joined recently by a lazy river pool. Loads of space to sit out.
Cannot recommend this place enough to anyone who wants a proper resort hotel in easy reach of Naples, Fort Myers and the other locations on this coast. If you are looking for a small boutique hotel - look elsewhere!!!
PS: breakfast was included in my room rate and the buffet was excellent.
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Melissa
23 Mar 2024 - 27 Mar 2024
reviewed on expedia
5 out of 5 stars
Amazing pools and fun for kids! Lots of places to eat off property too
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anna
17 Feb 2024 - 19 Feb 2024
reviewed on expedia
4 out of 5 stars
Love coming here to let the kids play and enjoy water slides