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Hyatt Place Washington DC/National Mall

3 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1424 verified Hotels.com guest reviews)
See verified family reviews (47)

generated by AI based on family reviews

Overview

Hyatt Place Washington DC/National Mall offers a convenient location for families, being within walking distance of the National Mall. Many guests praise the friendly and helpful staff, who consistently go above and beyond. The hotel also provides a good breakfast, which includes options suitable for children, representing good value for families. While some guests mention challenges with room assignments and amenities (like shower temperature and lack of connecting rooms), the positive feedback on staff, location, and breakfast makes it a potentially good option for families.

Guest highlights

The helpful and friendly staff
The good breakfast that includes kids' meals
The convenient location near the National Mall

About the hotel


Property Location
With a stay at Hyatt Place Washington DC/National Mall, you'll be centrally located in Washington, a 7-minute walk from Smithsonian National Air and Space Museum and 12 minutes by foot from United States Capitol. This hotel is 0.7 mi (1.2 km) from National Gallery of Art and 1 mi (1.7 km) from National Museum of Natural History.

Rooms
Make yourself at home in one of the 214 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Washington? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center.

Nearby attractions

Hyatt Place Washington DC/National Mall is located in Southwest, a neighborhood in Washington, and is near the airport and near a metro station. The area's natural beauty can be seen at National Mall, while National Air and Space Museum and National Gallery of Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Nationals Park. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Federal Center Station is 5 minutes by foot and L'Enfant Plaza Station is 6 minutes.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Refrigerator
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
2 restaurants and 1 coffee shop/cafe
Free continental breakfast available 6:30 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Ronald Reagan Washington National Airport
4 km from this hotel
Washington Dulles International Airport
38 km from this hotel
Baltimore-Washington International Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Washington DC/National Mall
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

47 reviews

Review data

5 star reviews

45%

4 star reviews

23%

3 star reviews

21%

2 star reviews

9%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Washington DC/National Mall

Showing 1 - 10 of 47 reviews

Latest reviews (47)

B

Breona

27 Sept 2024 - 2 Oct 2024
reviewed on hcom

4 out of 5 stars

Stay was great, breakfast was excellent for my family of 6. Only down fall was elevator wait times. Would stay again!
S

Stephan

9 Aug 2024 - 12 Aug 2024
reviewed on hcom

5 out of 5 stars

Unfortunately, the room I reserved was not what my family and I stayed in on the first night. Ideally, a heads up would have been appreciated in the event of something like that but we were grateful to have a room nonetheless. The following day, we were moved to the room that we did originally reserve. The location was great and we loved having such ease of access to the National Mall. We would stay again.
C

Cindy Arlette

1 Jul 2024 - 6 Jul 2024
reviewed on travelocity

5 out of 5 stars

This was a family trip and we were more than pleased with the amenities and the convenient location we were able to walk to places, metro was available close by and we had a disable person with us the hotel is very good with the accomodation for mobility scooter and walker in the room. Great food, service just the only thing night crew can be a little better but over all this was a great experience.
C

Cindy Arlette

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

Ours was a family vacation, this hotel offered accommodations for everyone to enjoy our time there. Location was great you can walk to popular places or to bus/metro station. Breakfast has great options. Day Staff was great really friendly and always helpful. night staff is another story.
A

Annelise

3 Jul 2024 - 5 Jul 2024
reviewed on travelocity

5 out of 5 stars

We had such an outstanding trip to DC thanks to the Hyatt Place. We have two small children under 3 and the Hyatt make it so easy for our family of four. From the cute pool, to the great breakfast, to the efficient valet - we appreciated all of the details and people that went into making this such a family friendly hotel. Easy walk/subway trip to Nationals park and quick walk to the National Mall.
A

Adriano

15 Mar 2024 - 17 Mar 2024
reviewed on travelocity

5 out of 5 stars

The room looked brand new, as did most of the property. This was a great base for our one day stopover in DC as we drove home from a family spring break road trip down south. The staff were very professional and were great with our four-legged friend too. Not a lot of dining in the immediate vicinity, but an easy walk to most things, and of course the national mall at your doorstep.
C

Charity

9 May 2024 - 12 May 2024
reviewed on hcom

5 out of 5 stars

High occupancy hotel, but wanted to comment that the staff is about as nice as they come. Every single person we encountered was pleasant and helpful, it was such game changer for a weekend. Thank you to the rooftop bartender-she was so nice to us and our kids.
R

Raxitkumar

19 Mar 2024 - 23 Mar 2024
reviewed on orbitz

2 out of 5 stars

even though property is next to national mall it takes around 25-40 mins to walk to different monuments. Parking was listed at $45 per night valet but in in addition there as another $8 extra parking tax per day as well. not many restaurants in walkable distance. Rooms were not as good. 4 guest occupancy rooms have sofa bed which were not convenient. bathroom door won't lock which was inconvenient with kids having in room. Basic stuff such as body lotion or shower cap were not there. Shower had poor pressure. Lots of noise especially cop cars and ambulance from freeway which was just next to hotel.
S

Susana

7 Mar 2024 - 8 Mar 2024
reviewed on expedia

4 out of 5 stars

The hotel breakfast was really good and the rooms were nice and clean. It’s a great hotel for families with kids. The parking was too expensive and it was hard to get to.
J

Julie

15 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

Staff were great. It is within walking distance to the National mall. Room was clean. They offered a decent breakfast buffet, which saved us some money(we are a family of 5). Only drawback was lack of restaurants walking distance that is kid friendly.
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