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Mehdi
26 May 2024 - 28 May 2024
reviewed on hcom
1 out of 5 stars
We stayed at this Hotel for a week with my family, and I must say it was THE WORST hotel experiences we've ever had.
First and foremost, We had to switch rooms the very next morning because there was construction work happening right outside our window. The noise was unbearable and completely ruined our family trip. We expected a relaxing getaway, but instead, we were met with chaos and discomfort.
The cleanliness was absolutely unacceptable. Our new room was not properly cleaned with smell of mold, and to make matters worse, the sink was clogged. We reported the issue to maintenance, but they took their sweet time to respond, and when they finally did, they left all the trash behind with a still clogged drain. It was incredibly frustrating but my wife didn’t want to switch the room AGAIN so we had to wash hands in bath tub for the rest of the trip!!
Overall, I would not recommend this place to anyone looking for a pleasant stay. Save your money and find a place that values cleanliness and guest comfort. This hotel clearly does not!
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Amanda
17 Aug 2024 - 21 Aug 2024
reviewed on hcom
5 out of 5 stars
We loved the location of this hotel. 10 minute easy walk from the Wharf, and directly on top of a metro stop! Clean, comfortable rooms and just overall a nice hotel. Our kids loved the pool and we had great service. Having a Starbucks in the lobby is a nice perk, too! Only issue is that hotel access from the metro is tricky at night, but they were very accommodating.
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Jennifer
14 Jun 2024 - 19 Jun 2024
reviewed on expedia
5 out of 5 stars
This is a great hotel for families or anyone visiting DC. The location is close to the wharf with lots of restaurants. It is close to the national mall - totally walkable. We chose to book a room with breakfast included. It was so great to go downstairs and have a good breakfast buffet and coffee service in the morning. Super helpful, especially since we were with our teenage son. The staff were friendly and helpful. There is a pool which was nice since DC was hot during our stay.
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Shannon
25 May 2024 - 27 May 2024
reviewed on expedia
5 out of 5 stars
The hotel was perfectly located. Easy walk to national Mall and the wharf. The pool was also really great for our kids! Highly recommend for families.
Easy access to a food court also great for families
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Karen
9 Apr 2024 - 12 Apr 2024
reviewed on expedia
4 out of 5 stars
The property itself is just fine. Quiet, clean, well appointed with everything we needed. Easy walk to the Wharf and the Mall. Access to Metro right downstairs. If you have kids, there is fast food court and the Wharf is very close with lots of dining options. Other than that, though, there aren't a lot of dining or shopping options in the immediate area. But easy to grab a rideshare. Staff was friendly. Would stay again.
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Harshad
21 Mar 2024 - 24 Mar 2024
reviewed on expedia
5 out of 5 stars
We visited with family during the cherry blossom season. The rooms were clean, comfortable beds and location is superb. Walking distance to most monuments. I would stay there again.
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Richard Michael
18 Jan 2024 - 21 Jan 2024
reviewed on expedia
5 out of 5 stars
If you’re thinking about hitting D.C. to see the sights, I recommend this hotel. Don’t let the parking garage scare you, it’s literally a 2 minute walk from the garage to the hotel. Looking at the map, we thought the museums were further away. Everything is very close. We easily made the trek on foot with two young kids in tow; even through the snow! The room was very clean, the staff very friendly. The hotel has great dining options and there are many places to eat within a 5 minute walk.
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Erin
5 Oct 2023 - 8 Oct 2023
reviewed on travelocity
4 out of 5 stars
Great hotel; rooms are clean, large, and nicely renovated. The food court options below the hotel (attached to L'Enfant Plaza) are convenient although not open until about 11:00 am, and many are closed on the weekend. The hotel restaurant is pricey and not worth it for breakfast. You can't beat the convenience for metro, and it's walkable to the National Mall. (The walk to the Wharf is pretty long if you have kids, but there are Ubers everywhere.) Great place to stay!
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Justin
15 Aug 2023 - 17 Aug 2023
reviewed on travelocity
5 out of 5 stars
Great hotel and location! This hotel had the kindest staff in all departments. Alex at the front desk was especially helpful to my kids and I. We would stay here again without a single hesitation.
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Kathleen
19 Aug 2023 - 20 Aug 2023
reviewed on hcom
4 out of 5 stars
The hotel was very clean and the staff friendly. We had a few issues at check-in, it was because I booked all 3 rooms and the clerk couldn't find the 3rd room. The manager stepped in and found it immediately and remedied the situation. Rooms were a good size and very clean, we had a nice view and my grandchildren loved their view of the pool. Would stay again.