Moxy Washington, DC Downtown

I booked this hotel througha third hand site. I needed two queen bed as I was sharing the room with my 24 year old daughter. The room was so small it was embarrassing. The beds were bunk beds. Im 68 yrs old! Are yo kidding me? No desk, no table no chairs. I will never stay here or at a place like this again. No recommendation here from me!

When I arrived staffing was limited, we had to wait a while to be checked in and for valet even though we were the only ones checking in at the moment. Over all staff was friendly at check in and the place seemed nice and clean. However day 2 we needed clean sheets and the place still seemed excessively short staffed for the amount of customers waiting to be helped. We asked for sheets and the lady said okay in a short dismissive way. We waited about 45 minutes then called the front from our room to just ask once more thinking maybe they were busy and forgot. She rudely said “yes you’ve already asked once and I told them” it took us 5 hours to receive our clean sheets. Then we noticed roaches and bugs in our room. One large alive roach crawling under our bed. The place was constantly crowded and we could hardly get in and out of the elevators and around the bar to leave the area as everyone was crowding around the front. It just created a stressful and uncomfortable experience. The purpose of my trip was to be able to relax with family for 2 days and we really just wanted somewhere we could stay in our room and relax and maybe go down to the bar for some drinks and food but with the roaches and bugs, and the lack of service and constant crowds it was not a good experience at all. I would not book here again.

No one changed the sheets in my children's room. My toilet seat was loose. No tap water available Lobby not air conditioned

This hotel had a fun vibe. But the room was tiny. The one thing I hated was you could see the toilet through the glass "privacy" wall. And the door didn't lock, you could also see through the one inch gap on either side of the bathroom door. I was traveling with my husband so it was fine but if I was traveling with a friend or family member I would have absolutely moved hotels or gotten separate rooms.

My family and I enjoyed the ambience and the table games.

Overnight stay to attend a family gathering. Staff was very accommodating about my very late check in, and very friendly overall. The roof top bar was also a very nice touch. Enjoyed my stay and must book a longer stay next time.

Love the decor, my children could play games in the lobby while I checked in, and thanks for the free drinks. The rooms were smaller than the pictures implied. The bed side outlets didn’t work at all so I couldn’t charge my phone, luckily I had my portable charger with me!