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Springhill Suites by Marriott Mystic Waterford

3 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(814 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Springhill Suites by Marriott Mystic Waterford offers a comfortable and clean stay for families. While some families have noted the pool is small, many appreciate the delicious breakfast and the hotel's willingness to accommodate larger families with room upgrades. Guests frequently highlight the hotel's cleanliness and amenities.

Guest highlights

Delicious breakfast
The hotel's willingness to accommodate larger families with room upgrades

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Located in New London, Springhill Suites by Marriott Mystic Waterford is near a train station. Old Town Mill and Hempstead Houses are local landmarks, and some of the area's attractions include Ocean Beach Park and The Submarine Force Library and Museum. Dinosaur Place at Nature's Art and Mystic Aquarium and Institute for Exploration are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Kitchenette
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Theodore Francis Green State Airport
70 km from this hotel
Bradley International Airport
78 km from this hotel
map

Reviews that mention...

Family Reviews

for Springhill Suites by Marriott Mystic Waterford
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Springhill Suites by Marriott Mystic Waterford

Latest reviews (6)

K

Kraig

21 Aug 2024 - 22 Aug 2024
reviewed on hcom

2 out of 5 stars

Thought it was going to be a newer hotel but it wasn't. Not really pleased with exercise equipment, low quality and not much to use. Pool very small and filled with little children - no place for teenage family members. Not very pleased with price either, should have looked closer at other hotels in the area. Will never stay at this hotel again.
A

Alejandra

8 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

Very comfortable and cleanly. Went to CT on a family trip with my sister and daughters. We had a great stay. Lots of amenities. The pool was warm and the breakfast was delicious. Will definitely stay again!
M

Melissa

15 Jun 2023 - 16 Jun 2023
reviewed on expedia

5 out of 5 stars

Nice for families!
K

Kathleen

27 May 2023 - 28 May 2023
reviewed on expedia

5 out of 5 stars

Initially we weren’t happy with size of beds & room setup & they immediately moved us to a larger area to accommodate our family.
M

Mary

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

We were given a handicap accessibility room which was not requested- was kinda weird. The pool was tiny, size of a big bath tub and crowded wirh kids. Otherwise it was super clean and comfortable room minus the weird layout.
A

Invalid Date - Invalid Date
reviewed on hcom

2 out of 5 stars

The hotel is clean and updated. The pool area is small but nice. We stayed with our kids and had multiple noise complaints from the person staying below us. The kids were NOT being loud at ALL. The manager knocked on our door sometime after 11 when the kids were in bed almost asleep (all lights were out and TV was on softly) stating that we were making too much noise and the gentleman below us was complaining. It was awful. It made our stay very uncomfortable and instead of leaving relaxed I was very stressed.
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