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Grand Hyatt Vail

5 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(701 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

With direct access to the slopes, Grand Hyatt Vail makes guests feel at home with amenities like a full-service spa and an outdoor pool.

Nearby attractions

Grand Hyatt Vail is located in Cascade Village, a neighborhood in Vail, and is in the mountains and in a regional park. Colorado Snowsports Museum and Hall of Fame and Gerald R. Ford Amphitheater are cultural highlights, and some of the area's activities can be experienced at Vail Ski Resort and John A. Dobson Ice Arena. Little Beach Park and Beaver Creek Tennis Center are also worth visiting. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the snow tubing and sledding.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: wired internet (usd 0.00 per stay)
Available in some public areas: wifi (usd 0.00 per stay), wired internet (surcharge)

Food and drink

2 bars/lounges
2 restaurants and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 10-50 for adults and usd 9-20 for children
Room service available

Spa

10 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski equipment rentals
Ski storage
Ski-in/ski-out access
Snow sports gear
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
3 spa tubs
Downhill skiing
Free bicycle rentals
Full-service spa
Hiking/biking trails
Outdoor pool
Steam room

Outdoor

Firepit
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Newspapers in lobby

More

Fireplace in lobby
Renovated entire property - november 2017
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Grand Hyatt Vail
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Hyatt Vail

Latest reviews (3)

J

JULIE

22 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

This is the first time I had stayed at this property. It was recommended by another family member. Location, service, and experience were all outstanding. I can't wait to return! The staff members at the Grand Hyatt were so wonderful. We were treated so well by all, especially Bryan. Bryan provided such outstanding service - our entire family was there and everyone thought the same about Bryan. What a gem and an asset to the Grand Hyatt Vail!!
M

Melissa

3 Jan 2024 - 6 Jan 2024
reviewed on expedia

3 out of 5 stars

The hotel was oversold. They moved my family to a house without warning. The fireplace was not functional and filled the entire house with smoke. The fire alarm went off for over a hour. The maintenance people told us the alarm is not connected. Fire department never came. The security of the hotel was why we booked three rooms. The heat in two rooms did not work and had to move two people to the hotel for just one night. They finally got the heat fixed after over 24 hours. No fresh towels and the rooms were never cleaned. I would never recommend this property.
A

3 Sept 2022 - 4 Sept 2022
reviewed on hcom

5 out of 5 stars

We booked this stay last minute and loved the hotel! It was peaceful and the customer service was fabulous from every single person we met, even the people we shared an elevator with! Perfect place for a romantic getaway or for families w small children!
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