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Jessica
9 Aug 2024 - 12 Aug 2024
reviewed on hcom
5 out of 5 stars
Our family enjoyed our stay here. When we asked the front desk of they had a pack n play for our little guy the promptly brought us one and offered to set it up. Great service all around.
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sarah
2 Jun 2024 - 7 Jun 2024
reviewed on expedia
5 out of 5 stars
Super clean and well maintained. Loved staying a week with the kids and food was great
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Maria
20 Apr 2024 - 22 Apr 2024
reviewed on hcom
4 out of 5 stars
Nice and convenient location, thanks for the complimentary water, as suggestions I think housekeeping service should be done every day, especially for a family., and not every third day of stay.
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Rodriguez
20 Apr 2024 - 21 Apr 2024
reviewed on hcom
1 out of 5 stars
First of all, the parking was terrible because the spots were so small that you could barely fit a SUV in. My family and I returned to the room after getting some food and the fire alarms went off. We proceeded cautiously through the stairway to make it outside. We stood in the cold for 30 minutes. The fire department never came, but upon going back into the hotel we found out that they had been having false alarms all week. The staff offered no resolution or comfort to this incident. My family and I went to the pool. Upon returning to our room, I went to grab towels for us to take showers. My family went in the elevator ahead me and got to sixth floor where our room was and couldn't get out the elevator. There was some door blocking the exit. They tried pushing it but it did not work so they had to go all the way back down to lobby. They got lucky on catching the other elevator in order to get back to the room. When we complained about it the staff just said you should have just pushed the door open.However, when my family tried to push the door open it would not open. I would not recommend that place to anyone even my worst enemy. It makes me sad because I like Hyatts.
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Tammy
5 Apr 2024 - 7 Apr 2024
reviewed on hcom
5 out of 5 stars
The night staff was the friendliest I have ever had anywhere I have stayed. She went above and beyond for the customers, was very polite, and was also very patient. I would recommend this place for anyone and their families or even anyone who needs a place for a business trip.
I would like to say that the day staff was also very nice and accommodating as well. Not as personable, but that is to be expected as they are super busy. But they are so welcoming and cheerful. Just a wonderful place.
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Jennifer
18 Mar 2024 - 20 Mar 2024
reviewed on expedia
3 out of 5 stars
They have a policy to not clean rooms (or even empty trash cans etc) until after the third day… we were staying with our whole family in one room- plenty of beds, but dorm size trash cans don’t cut it for that long! Staff was not very helpful. We had occasion to ask several questions, but their “easy to use communication option” of texting took HOURS to get a response. Breakfast was dismal and both days it was left with empty serving dishes instead of decent food choices. Overall the room was great… that’s about all I can say as a positive review.
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Krista
27 Mar 2024 - 28 Mar 2024
reviewed on orbitz
5 out of 5 stars
Love the large room. Plenty of room and sleeping options for a family of four to stretch out. There's even room for a small dining table, which would be the only thing I would add! I enjoy the sink being outside of the restroom as it allows flexibility of use and reduces wait time. Pool area was nice and clean. Haven't had breakfast yet, but the 24 hr Starbucks on site seems like a nice perk 😊 We will definitely make this out Denver staycation hotel
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Katlyn
9 Mar 2024 - 12 Mar 2024
reviewed on hcom
5 out of 5 stars
Stay was great! The hotel was clean. I know it just depends, but overall it was quiet. We were on the first floor which always makes me nervous as we can normally hear people walking above. They had an unusually good breakfast. I normally assume it’s going to be mediocre. Pool was a little over chlorinated I felt. My kids skin was burning after swimming. But fixed with a shower and some lotion. Overall a great stay.
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Nathan
11 Nov 2023 - 12 Nov 2023
reviewed on hcom
4 out of 5 stars
Had to wait on staff to check in, noise from kids running up and down the hallways other than that it was a great experience breakfast was good for free food
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lauren
7 Sept 2023 - 10 Sept 2023
reviewed on orbitz
5 out of 5 stars
I wasn’t a fan of the tight parking spaces and bathroom sink being outside in the room but the large breakfast options were great! Also my entire family slept great on the absolute comfortable beds and enjoyed the indoor pool at this time of the year.