Residence Inn By Marriott Santa Clarita Valencia

Booked a room with 2 queens & sofa bed for a Six Flags trip for our family of 5. Original room on the 3rd floor. As soon as we exited the elevator, assaulted by intense smoke odor in the hallway & our room. Maintenance man confirmed he smelled the smoke throughout the hallway, but couldn't identify source. We were moved to first floor & upgraded to 2 bedroom which we appreciated. Upgraded room was great. Staff very courteous & professional & responded promptly to our concerns. Carpets are dated. Disappointed with cleanliness. Noticed dried gunk stuck on multiple surfaces (food? boogers? eeewww!) so I wiped surfaces down with my travel disinfecting wipes. Breakfast was decent, typical hotel fare. We will probably try another spot next time, but would be willing to stay here again depending on price.

No one informed us that pool area closes at 10pm key card opened pool area had kids and they were excited to get into it after long day of driving we were in the pool for 5mins before an employee came to kick us out and being rude In front of the family and stood, to escort us out even after telling them okay were going just stood and waited very rude

Residence Inn is convenient and comfortable for the whole family. It’s just like home.

Nice place. Kitchen very convenient for family. Sofa bed not so great. Weak mattress and difficult to get back into sofa. Good breakfast. Would stay again.

Highly recommend for families

There was a noise issue twice during our stay. Staff didn’t seem concerned about fixing the issues. They just wanted to give me Marriott points. I wanted the noise to stop. Once was kids running around knocking on door until 1am. Then the other time it was construction on a sign on side of building at 3am. Staff wasn’t helpful.

Great location for our family of 5 and dogs. Thank you

It was a comfortable place for our family of 5 and we loved that it was dog friendly.

Front desk was great but the hotel itself needs work. It may as well be a hotel for pets because that is all you smell and see signs of. The hotel itself need more windows and ventilation for all the covered up animal urine you smell. And all the pet hair is kinda gross. I have two dogs at home but would not want to stay here with my family.