Hampton Inn & Suites San Diego Airport Liberty Station

Property was clean, quite and great for families.

Front desk staff was friendly, room and other areas were basic but clean. My problem began at breakfast when hotel breakfast buffet employee Eugene refused to assist an elderly lady get more waffle mix, he said it wasnt possible and scolded her for looking at him. 1 min later a coworker appeared with the mix for the guest. This sent Eugene into a temper tantrum where he proceeded to slam things around and loudly and belligerently swear and complain in front of a lobby full of families and guests eating breakfast. When I asked him to not swear in front of the families he told me to shut the F up multiple times, f off and even told me to go back to my room. Then as hes shutting the breakfast room door early and in our faces, he put his hands on my husband and tried to physically block him from grabbing his already served breakfast plate. Manager was informed by another guest and myself about Eugenes teerible behavior. However when I went back to ask what were the repercussions for Eugene, she had not yet spoken to him about the incident 3 HOURS LATER. She seemed more concerned there was an altercation between the hotel employees rather than the fact that he had yelled at me, swore at me and physically touched my spouse. Worst hotel experience I have ever had, even worse that nothing was done except a weak apology from the manager.

We had booked a water view room to view the fireworks on July 4th and were very disappointed upon arrival yo find that they had overbooked that night and we were not being given a water view room. The most disappointing fact was that we were going to be charged the full price for a water view suite, until I questioned whether or not the suite we were in was of that category (since we couldn’t see the water from our room) and they admitted they were wrong and gave us a small discount. It still did not make up for completely botching our plans. Otherwise the hotel was clean, and in a good location. The airport shuttle was wonderful. Both of the times we used the pool there were no clean towels. When asked if they would bring more out we were told they were in the dryer and would be out soon. Our children ended up having to run sopping wet to the room. Breakfast was ok, but slightly limited.

Very satisfied with our stay at the inn. My family of four (including 2 little ones) found it easy to check in with the friendly staff. We enjoyed the quiet and safe space of our room. It was clean and the beds were comfortable.

Heated pool was great. The family and I will be back.

Second time staying here with family. Had a great time!

Shower head lots of pressure not suitable for small children and tv remotes very challenging to figure out very few Chanel’s as well. We have to ask night before for next day housekeeping.

Friendly staff, great for families clean, close proximity to airport

We enjoyed our stay. The breakfast bar was a huge hit with the kids! Lots of options so everyone was happy.

just a family get together ,great place ,better location