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Best Western Plus Marina Gateway Hotel

2 1/2 star hotel
Kids stay free
9/10 Excellent
(2976 verified Hotels.com guest reviews)
See verified family reviews (60)

generated by AI based on family reviews

Overview

The Best Western Plus Marina Gateway Hotel is a great option for families visiting San Diego. Families appreciate the spacious rooms, the clean and well-maintained facilities including a pool that's a hit with children, and the friendly, helpful staff. The hotel also offers convenient access to freeways and attractions, and free parking is available. While some guests mention hearing noise from hallways, the majority of reviews highlight the positive experience.

Guest highlights

The warm, inviting pool that's perfect for kids
The spacious and clean rooms
The friendly and helpful staff
The convenient location and free parking

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Located in National City, Best Western Plus Marina Gateway Hotel is in the business district and near the bay. While the natural beauty of Balboa Park and Mission Bay can be enjoyed by anyone, those looking for an activity can check out Port of San Diego. <br>Don't miss out on a visit to San Diego Zoo. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily: usd 8-12 for adults and usd 8-12 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
San Diego International Airport
11 km from this hotel
General Abelardo L. Rodriguez International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Marina Gateway Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

60 reviews

Review data

5 star reviews

58%

4 star reviews

20%

3 star reviews

12%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Marina Gateway Hotel

Showing 1 - 10 of 60 reviews

Latest reviews (60)

S

Sandra

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

5 out of 5 stars

My family and I had a great experience. Easy check in and out. Staff is friendly and professional. The facility was very well kept including the pool.
Y

Yohan

9 Sept 2024 - 14 Sept 2024
reviewed on hcom

4 out of 5 stars

Overall cleanliness was good, atmosphere, and not much noise. One terrible encounter with lady cleaning our room 126 who knew we were there and told us to wait 5 more minutes (no problem) but her treatment of my family saying not give her any more trash and to lock the glass door on us after she was done knowing we had a sleeping child.
M

Michelle

29 Jul 2024 - 30 Jul 2024
reviewed on hcom

4 out of 5 stars

The hotel is easy to get to, the rooms are large and clean and there is plenty of parking. The front desk clerks were helpful and responsive. All the updates are gorgeous. We Had a room on the 4th floor so that we would not have anyone walking/stomping above us, but the walls are not well insulated and we could hear the children running down the halls and talking in the room next to us. Was woken up when the people on the other side entered and when they left.
h

hector

8 Jul 2024 - 11 Jul 2024
reviewed on expedia

4 out of 5 stars

good location quiet and perfect for family
B

Brandi

7 Jul 2024 - 11 Jul 2024
reviewed on expedia

2 out of 5 stars

The outside of this hotel is nice and well maintained. The area is pretty secluded. There is one restaurant next door, but it closes early. We were put on the bottom floor in a suite. The room was very small. When I asked if we could be moved to a bigger suite, I was told they didn’t have anything bigger. The room smelt like dog pee, and there was dog hair on the carpet. The shower was dirty as well. We ended up checking out of this hotel after one night, and finding something better for our family. The front desk lady was very helpful with that process.
A

Amy

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

3 out of 5 stars

I booked 3 room 1 month before my trip. They put 2 rooms next to each other and the last one on the other side of the floor. It's very inconvenient since I'm traveling with my parents and with baby
B

Bianca

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Everyone was so nice. We were given a first floor room with 2 beds. Close to the pool, kids loved it
M

Maribel

14 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Loves how the pool was warm, excellent for mt kids to swim. Checking in was fast and the staff were very nice. The rooms i cannot say enough! Our room was very cleaned and most importantly there was not dust anywhere around the room. I can tell the cleaned crew does a great job. We would definitely be stahing again. I recommend this hotel.
S

Stephanie

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

The room had great space for a family of 6.
S

Sonya

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Nicely landscaped and enjoyable pool area (much better than other hotels in this price range). There were nice amenities for families, and we enjoyed the restaurant as well. Thank you.
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