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Four Points by Sheraton Ontario-Rancho Cucamonga

3 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

In the city center and near a metro station, Four Points by Sheraton Ontario-Rancho Cucamonga is in an area with good shopping. Sierra Lakes Golf Club and Goose Creek Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Victoria Gardens and Ontario Mills Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or Auto Club Speedway. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6 am–10:30 am: usd 14.00 for adults and usd 7.00 for children
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airports

Airplane
Ontario International Airport
8 km from this hotel
John Wayne Airport-Orange County
56 km from this hotel
Long Beach Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Ontario-Rancho Cucamonga
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

60%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Ontario-Rancho Cucamonga

Latest reviews (5)

R

Rama Krishna

9 Jul 2024 - 11 Jul 2024
reviewed on orbitz

1 out of 5 stars

This property is in a great location! However, I had terrible experience here. Stayed there for two nights with kids. Unfortunately, the property is managed poorly. First, I find a used condom under the cushion of the chair. Second, when I reported it they took 4 hours to come and clean it despite telling them we had kids in the room. Third, the staff responded like she gives a damn and it’s not a big deal. Finally, the cleanliness is very questionable. Every time, I walked in the lobby there was spillage of water or something on the floor that was being cleaned but they were doing it at all the exit points with power cables, tubings etc laying around which made going in and out and moving luggage safely a difficult job. Would Understand if if is once but it was going on for about 6-7 hours.
M

Maria Cristina

16 Jun 2024 - 17 Jun 2024
reviewed on hcom

4 out of 5 stars

This was our 3rd time staying at this property. We always choose this place for a few reasons: it is close to where my family lives and we visit quite often from San Francisco, it is close to good dining, it's in a safe area, and it is pet friendly. The staff makes all of us --- including our fur baby --- feel welcome. The room is always clean and well appointed. Our only complaint during this current stay was the air conditioning unit in our room was very loud - So loud that we cannot hear the television. We had to turn on closed captioning, otherwise we'd have to put the TV on full volume and risk disturbing our neighbors late a night. This won't prevent us from booking at this hotel in the future. The pros definitely outweigh this one small con.
D

Danilo

Invalid Date - 5 Dec 2022
reviewed on travelocity

1 out of 5 stars

Room not ready, lot of missing items conditioner, ice bucket, cups, tv not working, ac leaking water on floor. Did not get any sleep on our second night due to floor so thin, guest on above floor with kids made noise almost the whole night.
L

Luz M

13 Aug 2022 - 14 Aug 2022
reviewed on hcom

3 out of 5 stars

We arrived late around 9:40 pm. I set up a reservation for 5 people. Our room wasn’t ready to accommodate 5 people. I needed extra towels, and sheets for my sofa bed. BUT I must mention that the staff was very nice and sent all the stuff we requested right away. Our room was also missing a mini fridge. I can’t remember if I read the amenities included, it was okay with us but make sure to read a little more because if you have children and need to storage stuff in fridge our room didn’t have one. Other than that we had a good night of rest.
R

Renee

9 Apr 2022 - 10 Apr 2022
reviewed on travelocity

1 out of 5 stars

Air conditioner was leaking water and my toddler fell
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