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Hilton Garden Inn Palo Alto

3 star hotel
Connecting rooms
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Hilton Garden Inn Palo Alto offers a pleasant stay for families, with many praising the updated rooms and beautiful decor. The indoor pool is a highlight for children, though some have noted it may be a little cool and small. While some families found the beds less comfortable and noted a lack of roll-away beds, the overall experience is generally positive, with friendly and accommodating staff often mentioned. The hotel's convenient location near Stanford is also a plus.

Guest highlights

The indoor pool was a hit with the grandkids
Friendly and accommodating staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Palo Alto, Hilton Garden Inn Palo Alto is in the city center and next to a golf course. The area's natural beauty can be seen at Rengstorff Park, while Los Altos History Museum and Computer History Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Levi's Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
18 km from this hotel
San Francisco International Airport
32 km from this hotel
Metropolitan Oakland International Airport
36 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Palo Alto
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Palo Alto

Latest reviews (7)

V

Vaishali

3 May 2024 - 4 May 2024
reviewed on expedia

2 out of 5 stars

We were extremely disappointed that the pool was not functioning when we got to the hotel. The indoor pool was one of the only reasons we picked this hotel and my kids were very disappointed. I wish they had told us in advance so we could have picked to stay somewhere else!
V

Vivian

28 Jul 2023 - 29 Jul 2023
reviewed on expedia

5 out of 5 stars

My stay was for one night for a family event. The staff was friendly and accommodating.
D

Dwight

14 Jul 2023 - 16 Jul 2023
reviewed on expedia

5 out of 5 stars

Property/Rooms were very updated and new! Beautiful decor, with large lobby/bar area, with patio seating complete with gas fireplace. The indoor pool was a hit with the grandkids too! I’ve stayed in more expensive hotels not nearly as nice as this one. Highly recommend!
D

Darlene Faith

10 Jun 2023 - 11 Jun 2023
reviewed on expedia

5 out of 5 stars

my kids love indoor pool
I

Iran

11 Oct 2019 - 13 Oct 2019
reviewed on hcom

4 out of 5 stars

Very happy to have stayed here! It’s close to standford the only thing was they don’t have a roll away bed and the pillows were not the best. I had a sick child and she loved to be in bed They had great front desk help and happy hour was nice.
A

23 Sept 2022 - 25 Sept 2022
reviewed on hcom

4 out of 5 stars

Hotel was very clean, staff was friendly and helpful. Beds were not comfortable at all. That was the only "bad experience" we encountered. I recommend adding the breakfast option as it's much more affordable than paying full price at hotel. We were in town for a soccer tournament and hotel was more of a business encounter than a family encounter. Not much for the kids to do at hotel. Regardless, it was a nice stay. Location was great and lots of stuff within walking distance from hotel.
A

23 Nov 2017 - 24 Nov 2017
reviewed on expedia

5 out of 5 stars

wehad a wonderful stay. the indoor pool was a little cool for swimming with the young children, and a bit small for swimming laps, but it was nice to have the opportunity to swim in November. The bed was very comfortable, but a little noisy. The staff were all amazingly gracious and helpful.
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