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Sheraton Garden Grove-Anaheim South Hotel

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1275 verified Hotels.com guest reviews)
See verified family reviews (25)

generated by AI based on family reviews

Overview

The Sheraton Garden Grove-Anaheim South Hotel is a popular choice for families visiting the area. Families appreciate the comfortable and clean rooms, convenient location for Disneyland (with public transport stopping right outside), and the consistently excellent customer service. While some reviews mention minor issues such as noise or litter outside the hotel, the overwhelmingly positive feedback points to a generally pleasant and welcoming stay for families.

Guest highlights

The consistently excellent customer service, with staff going above and beyond to help guests.
The convenient location near Disneyland, with easy access to public transport.
The comfortable and clean rooms.
Generous portions in kids' meals from room service.

About the hotel

An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Located in Garden Grove, Sheraton Garden Grove-Anaheim South Hotel is in the business district and near the airport. Bowers Museum is a cultural highlight and some of the area's popular attractions include Disneyland® and Disney California Adventure® Park. Traveling with kids? Don't miss Santa Ana Zoo and Knott's Berry Farm. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Art supplies
Changing table
Children's books
Children's games
Children's toys
Free cribs/infant beds
Highchair
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 9.95 per 24-hour period)
Available in some public areas: free wifi
In-room wifi has a 3-device limit

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Sign language-capable staff
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

At least 80% lighting from leds
Comprehensive food waste policy
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
John Wayne Airport-Orange County
13 km from this hotel
Long Beach Airport
22 km from this hotel
Ontario International Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Garden Grove-Anaheim South Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

68%

4 star reviews

12%

3 star reviews

0%

2 star reviews

12%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Sheraton Garden Grove-Anaheim South Hotel

Showing 1 - 10 of 25 reviews

Latest reviews (25)

W

William

20 Sept 2024 - 22 Sept 2024
reviewed on hcom

4 out of 5 stars

The hotel room was really nice and comfy, but the front desk lady yelled at my kids for a misunderstanding. But other than that it was a nice stay
T

Tiffany

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

5 out of 5 stars

Sheraton is our go to place to stay every time we’re visiting family or have a function. It’s always so friendly and clean. Great place to stay.
M

Manika

12 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

This hotel was amazing we had a couple get away and tournaments were going on with lots of children … we could not hear a thing I would def stay again
W

Wael

11 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Perfect for family . Thanks Sheraton
A

Amy

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

2 out of 5 stars

We were here for a basketball tournament so we had multiple rooms booked. At least 4 families, including myself had bugs in their bed and ended up with welts or rashes on their bodies.
S

Sara

30 Mar 2024 - 6 Apr 2024
reviewed on expedia

4 out of 5 stars

The negatives for this property are pretty minor. Litter is always found outside (even though the staff are always seen cleaning up). But locals and tourists keep them busy by throwing garbage wherever they like. The beds and cabinets in the room were very sqeaky. Otherwise the pool was nicely heated, the staff were wonderful, and the hotel was clean. Also the public transportation to Disneyland stops right in front of the hotel. We were traveling with a young child and a baby and this was a great hotel for us.
K

Katie

26 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

We loved staying here. The staff went out of their way to make us feel valued. The front desk associates were very nice. We ordered room service and the menu had changed so someone ran us up a menu within 2 minutes. The food we ordered was delicious. We got salmon that was succulent, giant nacho and cheesecake. The kids orders were huge portions as well. I had trouble opening my wine in my room and I brought it down to the restaurant and they got it open for me. Everyone was smiling and happy. I truly appreciated the staff and would definitly stay here again. There were tons of restaurants to walk to and the pool, spa and gym were immaculate.
C

Caitlin

18 Nov 2023 - 21 Nov 2023
reviewed on expedia

5 out of 5 stars

Went on a staycation with my family & upon arrival- our 2 queen bed were not available BUT the staff quickly upgraded our room to free breakfast and complimentary parking. We got a 1 king with a roller bed (no charge). I was happy with the overall stay. The location was very convenient for Disney-goers target across the street good food all around! Will be back again!
A

Ashley

12 Oct 2023 - 16 Oct 2023
reviewed on hcom

5 out of 5 stars

This is the second time my family has stayed here and the overall experience was great. Customer service was amazing and rooms were comfortable and clean.
I

Inti

2 Oct 2023 - 6 Oct 2023
reviewed on expedia

5 out of 5 stars

Comfortable beds, very clean rooms. Awesome location for Disney trips with family
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