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Hotel Lulu, BW Premier Collection

3 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(3093 verified Hotels.com guest reviews)
See verified family reviews (75)

generated by AI based on family reviews

Overview

Hotel Lulu, BW Premier Collection is a great option for families visiting the Anaheim area, particularly those looking for a budget-friendly stay near Disneyland. Families appreciate the spacious rooms, comfortable beds, and the generally welcoming and helpful staff. The hotel boasts a smaller pool, perfect for younger children, and a courtyard with lawn games and fire pits for outdoor relaxation. While some minor maintenance issues are mentioned in reviews, the overall cleanliness and cheerful atmosphere are frequently praised. A welcome cocktail for adults and Oreos for children upon arrival are nice touches.

Guest highlights

The welcoming and helpful staff.
The proximity to Disneyland and other attractions.
The comfortable beds and generally clean rooms.
The pool and outdoor courtyard with lawn games and fire pits.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

In the entertainment district, Hotel Lulu, BW Premier Collection is in Anaheim Resort, a walkable area in Anaheim with good shopping. Downtown Disney® District is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney California Adventure® Park and Disneyland®. Check out an event or a game at Honda Center, and consider making time for Knott's Berry Farm, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Firepit
Outdoor furniture
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Elevator
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
John Wayne Airport-Orange County
15 km from this hotel
Long Beach Airport
22 km from this hotel
Ontario International Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Lulu, BW Premier Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

75 reviews

Review data

5 star reviews

63%

4 star reviews

20%

3 star reviews

13%

2 star reviews

3%

1 star reviews

1%

We have selected a sample of reviews which reflect what families have said about Hotel Lulu, BW Premier Collection

Showing 1 - 10 of 75 reviews

Latest reviews (75)

A

Amy

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

We booked this hotel again because the staff (specifically Shannon) was amazing on our last trip. The staff was again, very welcoming and helpful. The room was clean and the bed comfortable. My only complaint is that there is very little water pressure, so plan for a little extra time in the shower. The hotel does not clean your room unless requested, but that is typically how I prefer things. We asked for extra towels while another room was being serviced, so we had all our needs met. They greet you with a fun cocktail (if an adult) and Oreos (for the kids). There is a restaurant on property, but we did not go to it this trip. The hotel is bright, cheerful and clean. We would choose to stay again.
J

Jessica

13 Jul 2024 - 16 Jul 2024
reviewed on hcom

4 out of 5 stars

This is a good hotel for families that are on a budget for Disney or just in the Anaheim area. The rooms are spacious. Needs a little bit of updating and the carpet was a little dirty but overall, this is a great hotel for families on a budget I would recommend it
R

Ryann

15 Jul 2024 - 16 Jul 2024
reviewed on hcom

5 out of 5 stars

I have stayed at Hotel Lulu many times, and absolutely love it for our go to “staycation” spot. The Hotel is always extremely clean, and staff are super nice. My family and I are very easy going, but they are wrapping up renovations in some areas, which is why I rated it a little lower on condition. The construction has never bothered us, but it might for some, so I think it’s worth mentioning. The rooms are clean with comfy beds. Common areas have a cute beachy retro vibe with a few Disney and Hollywood touches. This stay, we used the pool which was smaller, but perfect for our kids (ages 3 &5). The pool area is in a courtyard that has lawn games and a few fire pits, for a nice place to unwind outside, and let the kids run around safely. When you check in you also get 2 complementary drinks of some signature cocktail at check in or anytime later in the evening if you like an adult beverage!
R

Rosa

9 Jul 2024 - 11 Jul 2024
reviewed on orbitz

5 out of 5 stars

Loved the welcome cocktails..! And the treats for the kiddos! We stayed here for 3 days and I had called day after check in for housekeeping on the next morning, and when we got back the room wasn’t cleaned…! Water pressure in shower can improve too, But overall we loved it..! I will return.. & definitely recommend to friends and family..!
J

Jorge

9 Jul 2024 - 12 Jul 2024
reviewed on orbitz

2 out of 5 stars

Im a fan of this hotel. I love the location the building and employees. I am disappointed in the experience this visit. I requested my room to be cleaned first thing in the morning before leaving. And from desk assured me it’ll get done. When I get home after a long day with my family we see the room like we left it. We made sure everything was cleared to make it easy for the. Leaning crew. Coming back to our room to how it was with no clean towels no body wash or tolet paper was very disappointing. I will be coming back for future visits but definitely an area of improvement.
K

Keila

6 Jul 2024 - 8 Jul 2024
reviewed on orbitz

3 out of 5 stars

We stayed here for a Disney trip and it was a good value for the money. The rooms are clean and well-maintained. The bathroom was fine, nothing fancy but it was clean and had plenty of towels. Our room had a view of the Disney fireworks, which was magical! There were a few things that we found disappointing. On day 1, we were told the pool bar would have food til 5pm. The kitchen closed at 4pm. Day 2, we were told there was food til 4pm, then the kitchen closed at 3pm. So, we never got a chance to even taste the food. I don't understand what the point of having a kitchen is if it is never open for guests. At least keep the hours consistent!! The only way to get food (other than vending machines) is to order via an UberEats type of app, which does have free delivery so that's at least a bonus. The pool is overrun by kids most hours of the day, but it's a hotel that's walking distance to Disney, so I expected that. We loved the lawn games - they have cornhole, Giant connect 4 and Giant Jenga. Luckily the pool bar itself IS open til at least 10pm most nights, so you can enjoy a beverage while kids splash around in the pool. The hotel is about 3/4 mile walk to the main gates of Disney, so it was really easy to get to the park early for rope drop. The Toy Story parking lot shuttle will get you very close to this hotel at the end of the night, or the ART stops right across the street. Overall, it's a very conveniently located affordable option for Disneyland.
J

James

29 Jun 2024 - 4 Jul 2024
reviewed on orbitz

4 out of 5 stars

The hotel was good for a family of four visiting Disneyland. We walked it everyday. The fridge and microwave was nice to have in the room.
T

Tammy

24 Jun 2024 - 27 Jun 2024
reviewed on expedia

4 out of 5 stars

We loved how close this property was to Disney and other food activities. The staff, including the bar staff, was very friendly and helpful. The pool was a little difficult as there is only one set of stairs in the shallow end, which was inhabited by many children sitting on them. Due to language barriers, it was difficult to get them to move. No staff was available to be an intermediary. Although there was a restaurant serving breakfast, it would have been great to have additional options that were less expensive and quicker. Overall, we had a great time at Hotel LULU.
S

Susan

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

So my family absolutely loved it here clean quiet and within walking distance to our favorite places. My only complaint is that the phone rang at 345 am and it said we needed to exit the hotel but my husband called downstairs and it was an accident. But it woke my son up. But that was really nothing the beds were so comfortable and the pool was so nice and the games for the kids outside were amazing. We definitely stay here again for sure😁
L

Laura

8 Jun 2024 - 13 Jun 2024
reviewed on hcom

4 out of 5 stars

Overall hotel was a great stay. Front desk was extremely helpful and friendly. The room was a little too small for a family of four. Beds were comfortable. Water pressure wasn’t great but ok. Walk to Disneyland is about 18 mins. Internet connection on the first floor was very poor. I thought parking was pricey . With tax it came out to $33 per night.
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