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claire
5 Jul 2024 - 7 Jul 2024
reviewed on hcom
5 out of 5 stars
Really great stay for families. Great pool and spray area for the kids. Close to all attractions. Friendly staff. Room was just what we needed, comfy beds. Definitely will come back!
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Carlea
3 Jul 2024 - 7 Jul 2024
reviewed on hcom
4 out of 5 stars
Service was excellent. Decent walk to Disneyland. Smoke alarm would go off if you left the bathroom door open after taking a shower. Breakfast was a standard hotel continental breakfast, definitely not worth the price for a family of four. Pool was clean, parking lot had plenty of spaces and I felt comfortable leaving my car there. Overall we would stay there again and bring some breakfast items to keep in the room. :)
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Graciela
4 Jul 2024 - 7 Jul 2024
reviewed on hcom
2 out of 5 stars
Unfortunately the our stay was not the best. Upon our arrival to our room we were welcomed with an extremely hot and humid room. Maintenance was quickly called and they stated the compressor of the AC was out. Front desk then connected with me and offered to DOWNGRADE my room and only return $30 a night. That’s crazy because that’s what they charge additionally for parking per night. They then connected with me again and said that they would have to replace the AC unit because downgrading was no longer an option because they were sold out. We then had to leave the room due to them having to work in there. Upon coming back to our room we again were greeted with a hot room. There I go back to the front desk and they then said if it was not working I would have to move into a showroom. Come to find out that maintenance did not have the AC in the right settings. Dealing with this and a fussy toddler at the same time was not fun. After a night out to Disney when we came back we noticed our room key was deactivated good thing I had the second key at hand. Overall the situation we went through and paying for parking was a no go for us. Staff was nice but I think for the back to back inconveniences they could have done a little more for the situation.
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Adriana
27 Jun 2024 - 29 Jun 2024
reviewed on hcom
4 out of 5 stars
They were changing systems so check in took way too long. Some staff members were great and friendly, but some looked like they were mad at us for being there.
It’s about a 1 mile walk from the hotel to the entrance to either park so walking to the parks isn’t bad.
Breakfast isn’t included but worth the $16/person (kids 11 and under are free)
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Ashley
30 May 2024 - 2 Jun 2024
reviewed on expedia
5 out of 5 stars
Excellent place to stay when visiting Disneyland. Our family of three stayed for three nights and spent two days in the park. It's a 15 minute walk to Downtown Disney, where you can get right on the monorail and avoid all the giant crowds at the front gate. The hotel was clean and quiet. No major issues, other than the smoke detector being extremely sensitive and going off every time my husband took a shower.
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AISHA
13 Jun 2024 - 16 Jun 2024
reviewed on expedia
5 out of 5 stars
The splash pad is great for kids! The pool and hot tub was soo much fun! Breakfast buffet was amazing and the staff at restaurant were super kind and did a great job! It was nice that they had a gift shop and had multiple things that they offered.
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Joey
14 Jun 2024 - 17 Jun 2024
reviewed on expedia
5 out of 5 stars
Our family loved this property it was clean quiet and nice and very convenient to Disneyland highly recommend the staff was so nice.
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Melanie
17 May 2024 - 20 May 2024
reviewed on expedia
5 out of 5 stars
Fantastic location for walking to and from Disneyland. Guest laundry was great and the kids loved the pool.
Parking charges were not disclosed at check in by the receptionist just going through the motions which was disappointing but other than that, the staff were friendly
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Carla Henriques
1 Apr 2024 - 5 Apr 2024
reviewed on expedia
4 out of 5 stars
Overall this was a pleasant experience for us (2 adults/2children). The carpet in the rooms and hallways is outdated and worn out. The breakfast was great, but it was missing omelettes, more options to include vegetables. Their breakfast counter space is small, so I can see why they don’t have a wide variety.
Staff super friendly, polite and nice.
Overall I would stay here again.
Pleased w our stay. Great for families.
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Olivia
26 Mar 2024 - 29 Mar 2024
reviewed on expedia
4 out of 5 stars
We enjoyed our stay, the location was great and the price was right.
Likes
- location! The hotel is right beside a Disney parking lot, so you know you’re close. We walked to & from front gates, approx 20 min. The area is Safe and well lighted at night
- room size is spacious with the bathroom having its own “area” ( sink separate from tub & toilet)
- queen sized beds, not doubles. Very comfy and two types of pillows (firm & soft) provided
- fridge AND microwave provided
- free keurig
- heated pool with towels. There’s a small additional splash pad for younger kids too
- 1/2 block from gas station with mini mart where we got milk & snacks
- we watched fireworks from the gas station. Might have better view of on a higher floor of the hotel or from the hotel parking lot?
- Dove shampoo, conditioner, body wash, soap, lotion provided
- bathroom light switch is illuminated at night
- while this is a family hotel, our room was actually pretty quiet
Considerations
- no in room safe!
- bathtub & toilet area… don’t look carefully at corners or at the bathtub seam. Gunky. Black. Same for the sticky bathroom door
- sink area didn’t have hooks to hang clothing / toiletry bag (there is one behind the bathroom door)
- bring slippers, the carpet felt dirty, and stuff caked into it
- towels & wastebaskets are cleared daily, but for fuller housekeeping (ie beds made), you have to make a make a request
- TV was tiny (I know I’m not here to watch TV, it’ll do, just saying the one at o