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Nathan
17 May 2024 - 18 May 2024
reviewed on expedia
5 out of 5 stars
Everything was great however parking can be an issue, parking garage is about 3-5 min walk down the road off property. Be mindful if you are checking in late with kids, it will be easier to check in, drop off the family and luggage and then park down the road.
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Christopher
28 Mar 2024 - 1 Apr 2024
reviewed on expedia
3 out of 5 stars
Four night stay. This hotel is popular with families and young children. Morning breakfast was packed and noisy every day. Would not recommend if you expect your room refreshed each day. We only received some towels and our trash cans emptied during our stay. Not the best hotel, but not the worst, just sort of meh.
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Lee
21 Dec 2023 - 27 Dec 2023
reviewed on expedia
5 out of 5 stars
Great staff, good breakfast, clean rooms, best coffee in OC at Seven Seas (short walk). Great place for a stay (business and family - I’ve done both).
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RENATA
3 Nov 2023 - 5 Nov 2023
reviewed on orbitz
4 out of 5 stars
In commercial area nowhere to eat within walking distance, suite is kitchen sofa and beds all in the same room. Not ideal for families if u want privacy. Staff was friendly and helpful. Breakfast on weekends wasn’t until 7am which wasn’t helpful for us otherwise the place was good.
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alicia
21 Oct 2023 - 23 Oct 2023
reviewed on orbitz
5 out of 5 stars
Great for families, 20 mins from beach. Easy check-in. Warm pool
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Tara
31 Aug 2023 - 3 Sept 2023
reviewed on hcom
3 out of 5 stars
We stayed in this hotel twice over the last year as it is very family friendly and offers spatious suites. The breakfast has many options, but they are all very low-quality foods (like boxed scrambled eggs with fillers). Only the fruit is fresh. The coffee is always plentiful though.
Each visit there have been cleanliness issues like soiled carpets and mildew and hair in showers. Housekeeping was never sent to resolve the issue during 3-night stays on either visit. There is ongoing wear and tear - loose handles and fixtures, peeling fabric on furniture. The bed quilt cover is very scratchy and uncomfortable.
After the same issues across two visits, we will stay somewhere else next time.
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Bruce
2 Jun 2023 - 4 Jun 2023
reviewed on hcom
3 out of 5 stars
After a 4 1/2 hour drive from Las Vegas with our three small children, we were given a room on the 3 floor. Upon arrival at this room, we found the room was not clean nor ready for people to stay. I have a broken knee so walking to the 3 floor, then back to the front desk was terrible for me.
When asked if we could get some type of “upgrade” for the businesses mistake, we were told they building was “fully booked. But, we were given another room on the 1 first floor which I appreciated (I just don’t understand how we can get another room when the building is “fully booked”).
Upon entry into the room we found several cobwebs on all the lamps and lights. In addition, the carpet had small crumbs scattered in certain spots. We were advised up front that Housekeeping would not be attending our room.
When asked how the Business could accommodate us with these issues, they only offered to “wave” our $20 parking fee. In my opinion, more should have been done.
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Seta
16 Apr 2023 - 17 Apr 2023
reviewed on orbitz
5 out of 5 stars
Very spacious and clean room with a full size refrigerator. It also has kitchenette which makes it perfect to stay with kids.
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Maryam
9 Mar 2023 - 12 Mar 2023
reviewed on orbitz
4 out of 5 stars
We had a good/comfortable time, the only thing that bothered me was that our room didn’t have a daily service, even when our kid had an accident in the bed.
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Samantha
2 Mar 2023 - 6 Mar 2023
reviewed on orbitz
5 out of 5 stars
My favorite place to stay when in Orange County. The suites are spacious, clean, modern, has everything my family and I need for a short or extended stay. We’ve stayed here before and will definitely come back.