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Holiday Inn Hotel & Suites Rogers - Pinnacle Hills, an IHG Hotel

3 star hotel
Connecting rooms
9/10 Excellent
(892 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Hotel & Suites Rogers - Pinnacle Hills is a comfortable and clean hotel, perfect for families visiting the area for concerts or other events. Families appreciate the spacious rooms, which comfortably accommodate the whole family. While some guests have reported minor maintenance issues, the exceptionally friendly and patient front desk staff consistently receive high praise. The comfortable beds are also a highlight for many guests.

Guest highlights

The exceptionally friendly and patient front desk staff
The comfortable and spacious rooms
The comfortable beds

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and a business center.

Nearby attractions

Located in Rogers, Holiday Inn Hotel & Suites Rogers - Pinnacle Hills, an IHG Hotel is in the city center. Peel Museum and Botanical Garden and Rogers Little Theater are local landmarks, and some of the area's attractions include Rogers Aquatics Center and Fast Lane Entertainment. Lawrence Plaza Ice Rink & Splash Park and Compton Gardens and Conference Center are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 am–10:00 am: usd 5-10 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Sign language-capable staff
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Hotel & Suites Rogers - Pinnacle Hills, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Hotel & Suites Rogers - Pinnacle Hills, an IHG Hotel

Latest reviews (7)

C

Chris

10 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

Was a great quick trip. My wife, three kids, and I came to town for a concert. We were really only in the hotel to sleep, but it was really nice, comfortable, and clean.
M

Melinda

12 Jul 2024 - 14 Jul 2024
reviewed on hcom

4 out of 5 stars

Neither phone I. The room worked Upgrade was really nice No curtain on the small corner window and street light shined in. Fixed with couch cushion and pillow Food was good Only one towel in bathroom had to ask for another one Bathroom door did not lock. Lock on wrong Kitchen very nice no towels. A only 2 very small trash cans They didn’t not service our room to dump trash Party room was nice also for a family get together Over all great place.
B

Brigitte

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

1 out of 5 stars

The hotel had plumbing issues and moved us to a sister hotel. We were staying with our baseball teams families. I paid for 2 queen beds with sofa pull out. We were moved to a single queen room with a sofa pullout. I wasn’t compensated for a smaller room, no swimming pool, and wasn’t willing to find us another hotel compatible. All they said was they hated they had plumbing issues and sorry I felt it was an issue.
M

Monica

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Very comfortable, room for the family
A

Amber

28 Apr 2023 - 30 Apr 2023
reviewed on travelocity

5 out of 5 stars

The front desk staff was absolutely the best. We had several kids and they were very patient with all of us. We enjoyed our stay. The mattresses were the best we have ever had in a hotel.
A

Amanda

8 May 2022 - 9 May 2022
reviewed on hcom

5 out of 5 stars

The front desk staff was friendly and kind. Great stay! Beds were very comfortable slept like a baby!
D

Donnie

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Overall very nice but TV in main bedroom did not work and the attendant who came and saw it in Saturday night, said he only works Saturday's and couldn't help but would tell the desk. Would have been ok, but it was a family trip with the kids.
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