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Wyndham Fort Smith City Center

4 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Wyndham Fort Smith City Center offers a unique and stylish experience. Families appreciate the spacious rooms, although some bathrooms may be smaller than expected. The hotel's central location makes it convenient for exploring downtown shops and eateries. While some noise may be present on weekends, many guests highlight the friendly and accommodating staff who go above and beyond, including assisting with scavenger hunts. The hotel features a striking lobby with a waterfall and glass elevators which are popular with children, adding a touch of elegance to the stay.

Guest highlights

The helpful and friendly staff, who are always warm and welcoming and go above and beyond to assist guests, including helping with children's activities.
The unique and stylish hotel design, featuring a beautiful lobby with a waterfall and glass elevators, creating a memorable experience.
The spacious rooms, which provide ample space for families.
The convenient location in the heart of downtown, allowing easy access to shops, eateries, and other attractions.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Fort Smith, Wyndham Fort Smith City Center is connected to the convention center. The area's natural beauty can be seen at Fort Smith National Historic Site and Arkansas River, while Trolley Museum and Fort Smith Museum of History are cultural highlights. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily: usd 7-16 for adults and usd 4.00-9.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Indoor pool

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Grocery/convenience store
Vending machine
Water dispenser

More

Renovated entire property - june 2016
Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Wyndham Fort Smith City Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

69%

4 star reviews

8%

3 star reviews

8%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Wyndham Fort Smith City Center

Showing 1 - 10 of 13 reviews

Latest reviews (13)

S

Sarah

16 Feb 2024 - 17 Feb 2024
reviewed on hcom

5 out of 5 stars

this is a pretty nice hotel for the price. It's conveniently located to cute downtown shops and eateries, and is right next door to the convention center. We had a king size bed with a coach and the room was huge. They have converted the vanity area into a coffee bar and put a small sink in to the enclosed bathroom with the toilet and sink, making it super squished. this worked for just me and my husband, but wouldn't have worked well had we had our kids with us. Bed was super comfortable and parking is free, so we would definitely stay here again. Also, other reviews mentioned the noise from the open area and there is definitely noise on the weekends - if you are sensitive to that, bring something to cancel the noise out.
D

Douglas

14 Feb 2024 - 15 Feb 2024
reviewed on expedia

3 out of 5 stars

Loved the atmosphere and uniqueness of the hotel. Staff personnel were pleasant and helpful. Food was good at the in-house restaurant but somewhat expensive and restrictive in portions. Parking was somewhat limited and required to park across the street in a municipal parking facility, making it inconvenient to transport kids/baggage back to the hotel (solution: leave family luggage at hotel first before parking across street). My bad that I did not read the entire website write-up on amenities ... but there are no microwaves or refrigerators in the rooms, and no complimentary breakfast. Hotel is located in heart of old downtown with little in the way of shops/restaurants nearby. It was a nice experience and different from hotel stays in the past ... but would not recommend it for the average traveler.
B

Bonnie

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

We had a sleepover party for our kids birthdays and this was where the birthday girl wanted to stay. The staff helped them with their scaverger hunts and were very nice. The rooms were very clean as was the whole building. However, the left elevator makes some odd noises and that made me uneasy. Overall its a very nice hotel with a friendly staff!
A

Abby

8 Sept 2023 - 10 Sept 2023
reviewed on orbitz

5 out of 5 stars

The glass elevator was really cool and the fountain! LOVED THIS HOTEL!! Felt super fancy for such a great price! Will be staying here again, and I will recommend to my friends and family!
L

Lindsey

28 Apr 2023 - 30 Apr 2023
reviewed on orbitz

5 out of 5 stars

We took our fur babies and all the staff was so nice and accommodating. We will be back! Also the beds were so comfy! Like for real the bed alone gets a 10
C

Christina

16 Jul 2022 - 17 Jul 2022
reviewed on orbitz

2 out of 5 stars

We got stuck in the elevator for 30 minutes. Had to crawl out after they finally open the door. We was stuck between the 3rd and 4th floor. Sheets in our room had holes and the toilet had urine on the bottom. Pool was shut down while my kids was swimming because the chemicals was off in the water. They did give us our money back but now my kids are scared to ride in an elevator
P

PHI

17 Jun 2022 - 19 Jun 2022
reviewed on orbitz

5 out of 5 stars

The staff is always warm and welcoming. They're helpful, humorous, and help you get relaxed. This is our preferred hotel to book when we visit family in Fort Smith. Only thing missing is a mini fridge.
C

Cynthia

11 Jun 2022 - 13 Jun 2022
reviewed on hcom

5 out of 5 stars

I absolutely love this hotel. It is flawless in my opinion. We have family in Fort Smith, and we will stay here over and over again.
D

Danell

29 May 2022 - 30 May 2022
reviewed on orbitz

5 out of 5 stars

The lobby is beautiful and my grandchildren loved the waterfall and glass elevators and pool
S

Sutton

28 May 2022 - 29 May 2022
reviewed on hcom

1 out of 5 stars

The front desk manager has extreme personal issues that are inappropriatly being brought into the workplace. My kids and their father are traveling back to okc while I am stuck in orlando for meetings. I booked them this hotel the first night. Offered a pre authorization they told me they didnt need it. They checked in checked out all good no issue. I rebooked them for two more nights. Seeing as I am a club Wyndham member of almost 15 years and I travel with Wyndham a lot I thought it was perfect and rebooked. They wouldnt allow them to use my card I gave them on their phones for electronic pay tp pay the deposit due to the card name. Even though they did the night beforewould not run a pre authorized form even though thats a structure every hotel has. I own three busineses I book suites for employees often and the emplpyee does not ever handle a dime of that I do. But the largest issue I have is that when my kids step mom tried to reason to use the card she had been given the one by her phon only. The lady freaked out due to having to have a hysterectomy due to health reasons which she told us and then yelled at my kids step mom and told them to leave. The whole thing was extremely inappropriate I hear people ask that all the time. She was trying to help her understand that they had been there before and they were just trying to get the kids in a room. The lady was innpropriate. Her womb and what happens to it isnt a customers fault. We shouldnt know about that at all.
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