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The Crescent Hotel and Spa

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

The Crescent Hotel and Spa offers a unique and memorable experience for families. Guests consistently praise the friendly and helpful staff, and the hotel's beautiful historic building and grounds provide a charming atmosphere. Families appreciate the range of activities available, including tours and events, making it a great choice for both relaxation and entertainment. While some rooms may be smaller, the overall experience is positive and many families enjoy the hotel's convenient location close to shopping and dining.

Guest highlights

The friendly and helpful staff
The range of family-friendly activities, including tours and events
The beautiful historic building and grounds
The convenient location close to shopping and dining

About the hotel

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

The Crescent Hotel and Spa is located in Eureka Springs Historic District, a neighborhood in Eureka Springs, and is in a shopping district and near a train station. Pivot Rock and Natural Bridge and Starkey Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mark Twain National Forest and Roaring River State Park. Eureka Springs & North Arkansas Railway and Promised Land Zoo are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and horse riding nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Buffet breakfast available for a fee daily 8:00 am–noon: usd 8-30.00 per person
Coffee/tea in common area(s)
Room service available

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Art gallery
Full-service spa
Health club
Ice skating
Outdoor pool
Sauna

Outdoor

Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
Telescope

Nearest Airport

Airplane
Springfield-Branson National Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for The Crescent Hotel and Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

22 reviews

Review data

5 star reviews

68%

4 star reviews

14%

3 star reviews

9%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about The Crescent Hotel and Spa

Showing 1 - 10 of 22 reviews

Latest reviews (22)

S

Stacie

5 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

The staff was very friendly and helpful. The hotel itself is true to the time period it was built which is a cool feature. It has some minor cosmetic flaws but nothing that takes away from the experience. Very family friendly and close to the shopping and dining area downtown. I look forward to returning.
C

Clorissa

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

The tours were fun; a lot of family friend activities. Cute gift shop. Enjoyed the overall experience.
E

Erika

20 Mar 2024 - 22 Mar 2024
reviewed on hcom

5 out of 5 stars

This hotel is not for those who need a new hotel with fancy bathrooms and a serialized feel. This old hotel is beautiful inside and out. Has a great energy about the place, despite the history (take the ghost tour!!). It has tall and narrow doors, the floors creak and the double full bedroom was small but met our needs. The Crystal room is great to have breakfast in! You can just feel all the exciting and fun things that have gone on in there! The pizza place was pretty good but pricey. They only have one size pizza, so split it with the family! The grounds are gorgeous and well taken care of. They have activities every day for the guests and please do the ghost tour!! It isn't too scary for kids, it was just fun and explains the energy there. My only complaint is some of the floors are not even, so my bed was tilted slightly and it really did a number on my bad back. If you have mobility issues, maybe double check that when you book. They do have an elevator if stairs are difficult for you. Don't forget to find and say hello to Jasper, the house cat!! We will for sure return to this hotel again.
J

Jeannie

19 Mar 2024 - 21 Mar 2024
reviewed on expedia

5 out of 5 stars

Beautiful place! So much to do on the grounds with kids, but also relaxing for just an adult getaway.
K

Kathleen

13 Mar 2024 - 14 Mar 2024
reviewed on expedia

5 out of 5 stars

All though a nicer adult type hotel tgere is plenty to do for kids. I really appreciated the activities for families & kids a lot.
C

Chris

3 Mar 2024 - 4 Mar 2024
reviewed on expedia

5 out of 5 stars

Loved it because it’s a genuine pc of history . I have seen spirits since I was a kid and I had no idea where we were staying until we got there. I could immediately tell I was in a place with lots of activity. Took a ghost tour and had dinner at the bar. Wonderful night.
D

Donald

21 Nov 2023 - 25 Nov 2023
reviewed on expedia

4 out of 5 stars

Spent our 2023 Thanksgiving holiday at the Crescent, and we enjoyed it. The hotel is super cool, and pretty spooky at the same time. The staff were very friendly and easy going. The room was nice, but I killed at least 30 big fat flies that seemed to find their way into our 4th floor room. It was a bit weird… but I guess it played into the haunted hotel theme… so we just rolled with it. The Crescent’s Thanksgiving Dinner was delicious! Definitely a must if you find yourself visiting over the holiday. The hotel’s complimentary shuttle made our daily excursions a breeze, and they will drop you off/pick you up wherever you want to go around the old downtown area. All in all, it was a nice getaway that was off the beaten path. Eureka Springs is a fun little town with lots of shopping and dining options, and we are already planning on returning to the Crescent with our adult kids for a visit with the family. If you want a nostalgic trip into the past, the Crescent is definitely recommended!
A

Amy

2 Sept 2023 - 3 Sept 2023
reviewed on travelocity

5 out of 5 stars

Great for the family
m

malory

28 Jul 2023 - 30 Jul 2023
reviewed on travelocity

4 out of 5 stars

My family and I had a nice time staying here. We chose to stay here because of the reputation for being haunted. There was definitely a haunted vibe. The hotel quality and cleanliness were a little lacking. I think that they need to do some maintenance and updating to general things to make the accommodation feel a little bit nicer. Overall we had fun!
L

Linda

21 Jul 2023 - 23 Jul 2023
reviewed on hcom

5 out of 5 stars

We were there on a family trip, including my 14 year old grandson. The hotel was similar to a resort and provided so many great activities. We went swimming/hot tub, axe throwing, promenade tour, and ghost tour, just to name a few. I liked how we got alerts on the different activities throughout the day. We enjoyed s’mores and listening to a live band on the back lawn too. It was all great!
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