Home2 Suites by Hilton Phoenix Tempe, University Research Park

We had a room overlooking the main room. Got very little sleep due to noise pollution....even the loud air conditioning did not drown out the noise. We arrived down for breakfast at 8.45 on our 2nd morning and there was no hot food left as there was a large group of children ( sports event on) staying. Not enough food made/available to cover amount of people. staying. Disappointping as the 1st morning breakfast was good.

Had everything we needed for a week long family stay. If you are sensitive to cigarette smoke and odor do not stay on the top floor. We had to move down to a new room because there was a long term resident staying at the hotel who smokes in their room. The staff accommodated are request quickly. BTW the complimentary breakfast was good.

Great family friendly place to stay. Extremely clean, and the customer service is top-notch.

I was skeptical about my choice and thought I should have booked a resort instead for a 4-day vacation in AZ, but I was pleasantly surprised and very happy with my selection. The hotel quiet and it a seclluded, yet convenient location. The room I was assigned was very clean with nearly all the amenities that I required. Room service is provided upon request, however, since we only stayed there for 4 days and 3 nights, it wasn't a necessity and can't comment in housekeeping. My 5 year old son loved swimming in the pool and we sometimes met other families with kids, however, it was never crowded and always kept clean. Also, an abundance of towels available at the pool, without having to request one. Free breakfast is provided daily, which is a plus. My only two cons would be, actually they are more of a "nice to have," is the inclusion of a kettle in the room, as I would prefer to use that, instead of a microwave to heat water and to have the check-in for the hotel in the lobby of Home2Suites instead on next door at Hilton Garden Inn. Other than that, it was a fantastic stay and I would highly recommend this hotel to anyone else. I've stayed at other highly rated hotels when traveling for work or leisure that are much pricier, and this hotel ranks much higher, from my perspective.

This hotel’s backyard is the highway and is very noisy. The property is connected to Hilton Garden Inn and all the conveniences are given to those guests, like a fresh cooked breakfast that closes later, a store, and where you have to walk much further for any front desk assistance. It felt like you were 2nd class in the Home2suites side. Some drunk men hanging outside the entrance on the second night made me feel unsafe as a woman with a child. For the price, I would never stay here again. Positives was the manager was kind and the hot tub was nice.

The staff were friendly, rooms were a good size, and they had a decent breakfast spread. The pool and gym were clean and not anything to write home about, but they got the job done. The pool side bar wasn’t open at all during our spring break stay. Overall I would definitely stay here with my family again.

Everything was very clean. Nice pool and sitting area. The jacuzzi could have been a little bigger. I wouldn't necessarily say that this hotel is kid friendly. Overall everything was decent throughout our stay but there was a gentleman who worked in the breakfast area who said his name was Tom who was completely rude and out of line. And this was on both mornings of our stay on. This man made some extremely rude comments.