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Staybridge Suites Montgomery - Downtown, an IHG Hotel

3 star hotel
9.2/10 Wonderful
(835 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Staybridge Suites Montgomery is a great option for families visiting Montgomery. The hotel offers spacious rooms suitable for families of six, a clean and inviting pool area, and a convenient on-site laundry facility. Guests consistently praise the helpful and accommodating staff, and the included breakfast is a plus for families. The hotel's location allows for easy access to local restaurants and attractions. While some guests have noted that the walls are thin and noise can be an issue, and that the breakfast could be improved, the overwhelmingly positive feedback suggests a pleasant family-friendly experience.

Guest highlights

Spacious rooms comfortably accommodating families of six.
Helpful and accommodating staff.
Clean and inviting pool area.
Convenient on-site laundry facility.
Delicious breakfast with a waffle station.

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Weekly housekeeping is available.

Nearby attractions

Staybridge Suites Montgomery - Downtown, an IHG Hotel is located in Montgomery. Court Square and Centennial Hill Historic District are local landmarks, and some of the area's attractions include The Hank Williams Museum and Montgomery Zoo. Looking to enjoy an event or a game while in town? See what's happening at Cramton Bowl or Dunn-Oliver Acadome. Guests love the hotel's central location.

Popular amenities

Family friendly

Dvd player
Full-sized refrigerator
Kitchen
Laundry facilities
Microwave
Outdoor pool
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily
Free reception (select days)

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Staybridge Suites Montgomery - Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

18%

3 star reviews

9%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Montgomery - Downtown, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Joshua

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Room was very clean and comfortable for a family of 6. Pool area was clean and nice. Laundry facility was nice and convenient. Would recommend and stay again.
F

F.

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

It was a short stay, but it was nice nonetheless. The staff were helpful and accommodating to me and my family. The room was clean and nicely decorated. I would definitely stay again.
M

Megan

29 Apr 2024 - 2 May 2024
reviewed on hcom

5 out of 5 stars

My family had a wonderful time at the Stay! From the wonderful lady who checked us in, to the friendly ladies who hosted the Social time. Even Mark in maintenance who was watering the flowers around the pool and fire pit area, everyone we encountered was warm and made our stay so wonderful. Our room was spacious and clean, exactly as pictured. We will definitely come back to this hotel next time we come to Montgomery! It's also perfectly located so that we could walk to anywhere we wanted to go. Great restaurants within your fingertips! Of course a great breakfast and coffee really helped get us going in the morning. A big Thank You to the entire staff! Keep up the excellent work!
J

Jefkida

15 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent property for large families! Very professional! Super kid friendly!
D

Demarion

24 Jan 2024 - 27 Jan 2024
reviewed on expedia

1 out of 5 stars

The desk clerk that checked me in on 24th of January. Did not want to give the room that I reserved through Expedia. I was told that because I had an Alabama identification card with a Montgomery address. They had the right to refuse my reservation even though I showed them proof of my new address. It made me feel as if they were discriminating against me for some reason. Because of this reason I will no longer patronize with them and my family will also not patronize with your company. Even though we use your establishment in the past for traveling family members. Thank you for your time and that horrible experience and my room was never cleaned for my entire stay at your hotel. I was in room 532 by the way
D

Diane

26 Dec 2023 - 31 Dec 2023
reviewed on hcom

5 out of 5 stars

I booked 3 rooms for our family visit to Montgomery. We were all happy with our rooms. The included breakfast is a great benefit when traveling with children. The staff from the front desk to the housekeeping staff were all helpful. It was our first trip to Alabama and the Staybridge left us with very positive feelings.
J

Jill

21 Jul 2023 - 22 Jul 2023
reviewed on travelocity

4 out of 5 stars

I liked the room and hotel but the walls are not concrete and it was loud however thankfully not after dark. There was a lot of kids around with families so I assume it was kids jumping around for hours.
s

scott

21 Apr 2023 - 23 Apr 2023
reviewed on travelocity

3 out of 5 stars

Most of the staff were very nice and helpful. A member of the kitchen staff though, needs some serious education on ADA rules for service dogs. Completely turned me off with his ignorance and then his attitude. I didn't touch the breakfast, it wasn't worth his harassment. I understand it is a hotel, but the paper thin walls are an issue with noise. Also, I sent a message two days ago about some elaboration on my bill, no answer. It is an unremarkable place to stay. It was good enough one time in a pinch (family emergency), but not worth going back.
R

Richard

11 Jan 2023 - 12 Jan 2023
reviewed on hcom

5 out of 5 stars

Even though we didn’t go in the pool, it was very nice to see at night. The breakfast bar was delicious, and they had a waffle station which my kids love. The pull out couch was comfortable too! 2 of us slept in the long bed and the other 2 slept on the pull out. The hotel had linens ready for the pull out, a full size fridge and dishwasher in the room. The shower was amazing and everything was very clean in our room and all the common areas. The only issue we came into was some computer glitch at the parking gate, but the front desk attendant was watching the camera, saw we were having trouble and came to help us. We’ll be coming back when we make our next trip to Montgomery!
J

Joseph

30 Jul 2022 - 31 Jul 2022
reviewed on travelocity

4 out of 5 stars

It was a fun place to stay. There were a lot of neat restaurants and coffee shops within walking distance. It felt very safe. The history of the city was on full display and I loved it. Id park across the street for $5.00 instead of paying 17.00 for their lot; it was definitely over packed. The hotel was generally nice but you can tell its been used a little bit. I wish our room was a little bit cleaner. We found a pop can under the bed but the sheets smelled and looked fresh. There were many families that were traveling through that made it feel exciting but it was never loud. The breakfast is forgettable unless you like cereal and some standard eggs; We didn't stay here for the breakfast though. We would comfortably stay here again if needed.
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