N
Nathan
7 Aug 2024 - 8 Aug 2024
reviewed on hcom
5 out of 5 stars
Had a great visit with my family. Friendly and attentive management, great bartender. Highly recommend.
A
Anne
9 Jul 2024 - 10 Jul 2024
reviewed on orbitz
5 out of 5 stars
The staff in the Beaufort are simply the nicest, friendly and helpful people!
We arrived early to the hotel, 4 hours prior to check in time as we were attending a family funeral. The two wonderful ladies on reception ensured they we were allocated a room right away - they were just so helpful and nice!
The evening staff were so attentive and the food was just delicious! All in all a truly wonderful experience.
E
Eric
7 Jun 2024 - 9 Jun 2024
reviewed on hcom
5 out of 5 stars
Amazing 2 night stay in Scotland. Comfortable beds, high end hotel amenities and lovely staff. The only complaint was from my kids with spotty WiFi but that just meant having to spend more time together. Hotel.com had an error with the room description but the staff was able to accommodate us without concern.
I
Irina
10 May 2024 - 12 May 2024
reviewed on expedia
1 out of 5 stars
1. Checked in at 6:30 pm on 10 May, room N 28. Room hasn’t been cleaned, toilet hasn’t been flushed, they moved me to room N 26 by 7 pm on 10 May.
2. Stayed in room N 26 most of the time, from 7 pm on 10 May to 7 pm 11 May (life wires on the bathroom floor, cigarette buds on the wind. seal) tried to contact the owner over email, 21 hours later she refused refund.
3. Manager offered me to move to Highland room, which was overlooking life music band playing until after 10 pm on my first night, and 21st bit party until midnight on my second night. I decided to stay in unsafe but quiet, dirty room.
4. 21 hour later, the owner had finally addressed the issue, offered me an UPGRADE room N 9 - 2.5 stars at the most, the toilet in that room still wasn’t flushed (no kidding), linen and towels weren’t changed, etc, but was no life wires in the bathroom! They moved me there at 7 pm on my second night, but only for THREE hours.
5. After 10 pm constant banging noise inside the walls became louder, apparently it was from the boiler that cannot be switched off. This time they moved people from few rooms, including me. I was advised to take Highland room (birthday party until midnight), the quote: ‘At least you can sleep after midnight, because the noise from the boiler wouldn’t stop all night’. And so I was back to the Highland room from about 11 pm 11 May until 8 am 12 May.
All in all, 5 rooms for 2 nights stay, none of them is acceptable 350 pounds paid 4 days before checkin.
B
Barbra-Jean
10 Aug 2023 - 11 Aug 2023
reviewed on orbitz
5 out of 5 stars
Great family spot
A
Ann
27 May 2023 - 28 May 2023
reviewed on orbitz
5 out of 5 stars
Wonderful hotel within walking distance of city centre and about 20 minute walk to the train station. Staff was very helpful. Really nice room for our family (my husband and I and our older teenage kids). The towel warmer in the bathroom was so nice! Clean room and comfortable. Would definitely stay here again if we come back to Inverness, Scotland.
K
Kevin
24 Apr 2023 - 25 Apr 2023
reviewed on hcom
3 out of 5 stars
Nice hotel just on the outskirts of the city(literally 5 min walk). I think its a family run hotel.
Check in was fine, rooms are a little dated but the hotel is currently being refurbished.
My only issues was my shower was cold and as i was leaving early in the morning there was no staff to report this too.