The Scotsman Hotel

The service was great overall, but it did vary between the two girls that were on reception, i think one had a friendlier disposition and knew more. We had an issue in our room being able to use the Netflix connection, the colleague tried to help but unfortunately was not able to do so. There was only 5 basic channels on the TV and after which went to kid's, news etc. Not the wnd of the world by all means but nice to have a choice after a long day out. The room was lovely and thw hotel overall was great and i would stay again and recommend it.

The Scotsman was disappointing to be honest. Its a beautiful building in a great location but quality control issues taint the experience. We booked a junior suite and had two problems; Wifi that was super slow or unavailable depending on when you attempted to connect. Second there were (what I assume to be) tomato sauce stains, in the hallway, by the door, at the food of the bed and on the couch. I mentioned both issues to two different receptionist but the issues were corrected. No explanation or communication after either complaint. In my opinion the room should not be let in that state. I should be taken out of circulation and cleaned property. We saw another couple take the room directly after us so we know the carpets and couch were not cleaned again.

Our family truly enjoyed the Scotsman and all of Edinburgh!!! Ok