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Macdonald Windsor Hotel

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Macdonald Windsor Hotel boasts a truly central location, right by Windsor Castle and close to many shops and restaurants. Families will appreciate the warm and friendly staff who go the extra mile to ensure a comfortable stay. While rooms are comfortable, families should note that there may be a limited number of plugs. The hotel is known for its excellent service and accommodating atmosphere, making it a great base for exploring Windsor.

Guest highlights

The incredibly friendly and helpful staff who are great with children.
Excellent location right next to Windsor Castle and close to shops and restaurants.

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.

Nearby attractions

Macdonald Windsor Hotel is located in Windsor City Centre, a neighborhood in Windsor, and is near a train station and near theme parks. Frogmore House and St. Mary's Church are local landmarks, and the area's natural beauty can be seen at Black Park Country Park and Langley Park. Looking to enjoy an event or a game while in town? See what's happening at Windsor Racecourse or Ascot Racecourse. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee daily 8 am–10 am: gbp 12.50 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
London Heathrow Airport
10 km from this hotel
London City Airport
46 km from this hotel
London Luton Airport
47 km from this hotel
map

Reviews that mention...

Family Reviews

for Macdonald Windsor Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Macdonald Windsor Hotel

Latest reviews (7)

l

lanae

21 Dec 2023 - 22 Dec 2023
reviewed on hcom

5 out of 5 stars

The Macdonald Windsor is in an excellent location next to the castle, shops and restaurants. My friends/family and I have stayed here several times because of the location location and service. The staff is very friendly and helpful. The rooms are comfortable, I only wish there were a few more updates and plugs available for devices. Overall we enjoy staying here when in Windsor and will be back.
A

Adam

17 Dec 2022 - 18 Dec 2022
reviewed on hcom

5 out of 5 stars

Hotel and staff were great and friendly they made us very welcome and great with the children
M

Mark

11 Dec 2022 - 12 Dec 2022
reviewed on hcom

5 out of 5 stars

Hotel accommodated us last minute after a flight cancellation at Heathrow. Staff could not have been more helpful sorting out cot for our baby, directing us to shop to get baby milk, booking return taxi to airport for early morning. We were freezing cold when we arrived at hotel after standing in long taxi queue at Heathrow with our small baby in minus temperatures, so concierge got us heaters to boost temperature in our room
l

louise

24 Oct 2022 - 25 Oct 2022
reviewed on hcom

5 out of 5 stars

Great stay the staff were so friendly and great with children
C

Claire

14 Apr 2022 - 16 Apr 2022
reviewed on hcom

5 out of 5 stars

We stayed as a family and had a wonderful stay, the hotel is positioned right in the centre right across from the castle
R

Richard

14 Dec 2019 - 15 Dec 2019
reviewed on hcom

5 out of 5 stars

Our Christmas shopping and a visit to Windsor Castle were beautifully complimented by our stay at this lovely hotel. Only slight downside was the works Xmas party in the bar on our return after a meal and the thumping bass. It looked like the kids were having a good time - most of them were unable to stand at 11pm!
A

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

4 out of 5 stars

A family night away. Felt this hotel is pet accommodating rather than pet friendly. Outside access not easily navigated or explained. Wi-Fi access in our room was non existent. Staff very helpful and friendly but in hindsight not the place for us.
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