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Wookey Hole Hotel

3 star hotel
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (35)

generated by AI based on family reviews

Overview

The Wookey Hole Hotel is a family-friendly hotel in a quiet village location, offering spacious family rooms and a good value option for families. Families appreciate the friendly staff and the hotel's proximity to Wookey Hole Caves (with discounts for hotel guests). While the hotel is described as basic, it provides a comfortable base for exploring the area. The on-site restaurant offers good value meals with kids eating free. Note that some amenities mentioned in past reviews such as evening access to soft play areas at Wookey Hole are no longer available.

Guest highlights

The friendly and helpful staff
Spacious family rooms
Good value meals, especially with kids eating free
Close proximity to Wookey Hole Caves

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.

Nearby attractions

Wookey Hole Hotel is located in Wells. Wells Cathedral and Wells Bishop's Palace are notable landmarks, and the area's natural beauty can be seen at Wookey Hole Caves and Cheddar Gorge. Don't miss out on a visit to Royal Bath and West Showground.

Popular amenities

Family friendly

Dvd player
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:30 am–10 am: gbp 8.95 for adults and gbp 7.50 for children

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Outdoor

Garden
Picnic area

Conveniences

Atm/banking services
Elevator

More

Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Bristol Airport
18 km from this hotel
Southampton Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Wookey Hole Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

35 reviews

Review data

5 star reviews

40%

4 star reviews

37%

3 star reviews

17%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Wookey Hole Hotel

Showing 1 - 10 of 35 reviews

Latest reviews (35)

D

Dawn

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

3 out of 5 stars

Place to sleep - no ambiance but it served its purpose; decent breakfast; comfy beds. Needed a cheap hotel for the night and that's what we got. Tons of kids - kids park/activities onsite. Free parking which was easy and nice. Beds were really great - soft sheets, good pillows, bed was comfortable - we slept well. Juliet patio doors wouldn't stay shut; waste of energy/heat and cold sleeping with the bed near it. Spacious room - we had a triple I guess.
G

Genevieve

20 Sept 2024 - 22 Sept 2024
reviewed on hcom

5 out of 5 stars

If you are looking to hide away and have a quite night of rest this is a good place. It is a family hotel and from what I observed -is a great place to stay with kids. I was here to work on some writing and it was pretty ideal. (I think Agatha Christie might approve.) You can go into Wells for wonderful food and enjoy the walks. The staff here is truly lovely.
A

Alex

20 Aug 2024 - 22 Aug 2024
reviewed on hcom

5 out of 5 stars

Stayed in the luxury family room, loads of space for the four of us. The restaurant was nice and fairly priced. Close to the main attractions which you get a discount for staying there. Overall a great place to stay
M

Moira

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

4 out of 5 stars

Very nice . Good value . As it’s a very children focused property with lots of ground it’s a shame there are no swings ad slides for the children
S

Sharon

25 Apr 2024 - 29 Apr 2024
reviewed on hcom

5 out of 5 stars

I really enjoyed my stay at the Wookey Hole Hotel. The staff are the stars here without a doubt. Only thing I would say is there only seemed to be one chair in the seating area so not adequate for a twin room meant one of us was either in the hard desk chair or sat on the bed. The other issue was I don't think the rooms were soundproof as stated you could hear everything from the plumbing to the kids in the next room. Despite these small issues everythinh else was perfect clean & comfortable with a great breakfast to set you up for the day & a choice of evening meals including desserts. Also a lovely bar for drinks including teas & coffees.
A

Aimee

8 Apr 2024 - 10 Apr 2024
reviewed on expedia

4 out of 5 stars

A nice hotel, quite basic but overall a nice base for visiting Wookey Hole Caves. Food was excellent although choices were limited at dinner, breakfast menu was good. Staff were all very friendly and helpful. The only negatives were that there are no mini fridges in the rooms (we needed one for baby milk) and they couldn’t supply one and we had to book a table for dinner which was fine but we were allocated a very late slot and found that there were several empty tables when we went to the restaurant 45mins before our slot but we were seated early with no problems however two of the menu choices were unavailable which wasn’t great with a very limited menu.
L

Lilah

4 Apr 2024 - 5 Apr 2024
reviewed on hcom

4 out of 5 stars

We have stayed here before lots of times and the kids loved it cos in the evening they were allowed in part of the Wookey hole (soft play etc). Sadly they dont allow this now and have replaced it with a games room where nearly all the games cost money. If they could reinstate this it would be great! Otherwise this is a good hotel for the price, staff are friendly, breakfast is good. A bit tired in places but what do you expect for the price. Beautiful location
C

Clayton

15 Mar 2024 - 16 Mar 2024
reviewed on hcom

5 out of 5 stars

Love the location, nice quiet village location. Love the family feel of the hotel.
S

Stuart

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

4 out of 5 stars

Clean room breakfast 4 out of 5 good for children not much for adults
L

Laura

1 Mar 2024 - 3 Mar 2024
reviewed on expedia

4 out of 5 stars

3rd tome staying here its close to family, reasonably priced lovely staff!
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