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Charlton House Spa Hotel

4 star hotel
8.4/10 Very Good
(297 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a full-service spa, this hotel has a restaurant and a health club. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.

Nearby attractions

Located in Shepton Mallet, Charlton House Spa Hotel is in the historical district and near a train station. Downside Abbey and Wells Bishop's Palace are local landmarks, and some of the area's attractions include Royal Bath and West Showground and Wells & Mendip Museum. Greenbank Pool and Longleat Safari and Adventure Park are also worth visiting.

Popular amenities

Family friendly

Dvd player
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
24-hour room service
Free cooked-to-order breakfast

Spa

Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Daily housekeeping
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
This property does not have elevators
Wheelchair-accessible parking

Things to do

Aerobics classes
Fitness center
Full-service spa
Outdoor tennis court
Sauna
Spa tub
Steam room
Yoga classes

Outdoor

Garden
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Reception hall

More

Designated smoking areas

Nearest Airports

Airplane
Bristol Airport
26 km from this hotel
Southampton Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for Charlton House Spa Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Charlton House Spa Hotel

Latest reviews (2)

R

Richard

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

2 out of 5 stars

Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.
E

Elaine

14 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
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