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Hempstead House Hotel

3 star hotel
9.2/10 Wonderful
(541 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hempstead House Hotel receives consistently positive feedback for its excellent service and delicious food. Many guests highlight the friendliness and helpfulness of the staff. While some family rooms may be described as compact, the overall experience is considered positive, making it a suitable choice for family meals and celebrations. Please note that some guests mention limited pool access for families.

Guest highlights

The incredibly friendly and helpful staff.
Delicious and high-quality food.
The immaculate and well-maintained facilities.

About the hotel

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Sittingbourne, Hempstead House Hotel is in a rural area. Sittingbourne Heritage Museum and Kent Science Park are cultural highlights, and some of the area's landmarks include Sittingbourne and Kemsley Light Railway and Maison Dieu. Looking to enjoy an event or a game while in town? See what's happening at Gallagher Stadium or Bauvill Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Free english breakfast available 7:00 am–9:00 am on weekdays and 8:00 am–10:00 am on weekends
Room service available

Spa

5 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Full-service spa
Indoor pool
Pilates classes
Sauna
Seasonal outdoor pool
Steam room

Outdoor

Garden
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
Reception hall

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London City Airport
53 km from this hotel
London Gatwick Airport
69 km from this hotel
London Stansted Airport
71 km from this hotel
map

Reviews that mention...

Family Reviews

for Hempstead House Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

44%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hempstead House Hotel

Latest reviews (9)

A

Andrew

29 Jun 2024 - 30 Jun 2024
reviewed on hcom

5 out of 5 stars

Excellent service, staff brilliant and couldn’t do enough for you. Food delicious and great quality. Room a little compact for a family room , but would definitely stay here again.
A

Adrian

19 Jan 2024 - 20 Jan 2024
reviewed on hcom

4 out of 5 stars

We stayed for an evening, the facilities are nice, definitely needs more beds around the pool. The treatments were amazing and fantastic value which I highly recommend. It’s more an older couples retreat than for kids and thankfully we were an older couple.
D

Daniel

24 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

A great place to stay and eat whilst we were visiting family Staff were professional and helpful, rooms were great and the food was well prepared and tasty
E

Edward

26 Aug 2022 - 27 Aug 2022
reviewed on hcom

5 out of 5 stars

Lovely staff; all so friendly; it feels like a family team of staff! Very clean rooms. All facilities incredibly maintained and to a high standard. We stayed as part of our wedding package and had a heritage suite room - 1 of 8 as part of our package. All heritage suite rooms were immaculate. Many of our guests also booked rooms outside of the heritage suite in other parts of the hotel. These too, were a fantastic standard. I swear this hotel should have a higher rating, but I guess there may be one of those tick boxes of amenities that is missing…? What amenity this is I don’t know.
L

Linda

29 Jul 2022 - 30 Jul 2022
reviewed on hcom

4 out of 5 stars

I stayed at the hotel with my family for my husbands birthday. It is a lovely hotel and the staff were very friendly and helpful. The only area that I feel needed a little improvement was the service during our evening meal. No one really checking everything was ok and clearing the table.
T

Tom

3 Jul 2022 - 5 Jul 2022
reviewed on expedia

4 out of 5 stars

Nice hotel. Shame kids access to the pool was so limited.
J

Joel

31 May 2022 - 3 Jun 2022
reviewed on hcom

5 out of 5 stars

Went for a family trip to Kent. Such a lovely hotel, great staff and the facilities are superb. The pool times for families are the only down side, but acceptable.
K

Kurlson

2 Apr 2022 - 3 Apr 2022
reviewed on hcom

4 out of 5 stars

The hotel was very clean and the staff was welcoming . Unfortunately they had a wedding party and also a few ladies doing a spa weekend and was very loud in the early hours of the morning which woke us up from sleep. The spa was nice and clean but due to the space no much lounge area to relax. They had no complementary toiletries in the suit or at the spa reception. The room was nice and clean and comfortable. The advice of what was actually available for guest like the gym and locker cards was not given but overall the stay was good and I would recommend to friends and family and I would also stay again
A

30 Mar 2019 - 31 Mar 2019
reviewed on expedia

5 out of 5 stars

Good catering for large family birthday meal and drinks
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